The Residences at the Manor Apartments, Maryland, 21702
Call us : (833) 580-8656

Reviews for The Residences at the Manor Apartments

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5 out of 5 stars
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Posted On: 9/7/2023

The Best!

Staff here is incredible! Both Office and Maintenance. Jovan went above and beyond with helping me. Thank you so much!!
By: Dawn   
Source: Property Site Read Property Manager's Response

We're so happy to hear the team, especially Joevonn, has been so helpful! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 8/23/2023

Unexpected and easy

I first worked with a representative named John who was very friendly and informative when searching for our unit. I had good interactions and even caught him a second time to visit with my partner. He said he was taking another job opportunity and wouldn't be there for our move-in date. No worries. As it approached I recieved no feedback or introduction as most places do. I was concerned but just issued a call to confirm. Christian was able to pick up on my unexpected call and roll with the news of my arrival later that day without breaking a sweat. He had our documents ready, checked in on the apartment, helped us set up utilities, told us about apartment events, and made the process very smooth. He apologized multiple times for not having us scheduled, but honestly it was taken care of so quickly that it was only affirming my opinion that this staff really seems to be dedicated to a good experience and accountability to correct errors or misunderstanding. Super relief to feel that already! Thanks for the warm welcome and office competence; it really goes a long way for someone who has had poor experiences in the past. Wonderful first impression!
By: Ana Garcia     Verified Resident
Source: Property Site Read Property Manager's Response

Welcome to the community! I am sorry that we dropped the ball a little with John's transfer to one of our other communities. I am happy to hear you got in touch with Christiaan and he made it right quickly! Our team will always be here to help in anyway that we can! I look forward to meeting you soon, thank you. - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 8/16/2023

Sharae

Sharae was absolutely FANTASTIC!!! We will definitely recommend the Residences at the Manor.
By: J. Diaz   
Source: Property Site Read Property Manager's Response

Sharae is FANTASTIC! I am so happy to hear your had such a great experience with Sharae. Thank you for taking a moment to post the review! -Andrew, Community Manager

5 out of 5 stars
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Posted On: 8/3/2023

Leasing Staff

Christiaan is absolutely great! I had a small issue and he was so quick and efficient. He communicated with me and let me know what next steps needed to be done. Definitely happy with how fast and little to no stress it was all done thanks to him.
By: Maria Gonzalez   
Source: Property Site Read Property Manager's Response

Christiaan is a great team member and he will do whatever he can to make the move as easy as possible. So happy to hear he's been a big help for you! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 8/2/2023

Awesome Leasing Agent

Christiaan has done a phenomenal job of helping us to acclimate as new tenants. Thank you! Thank you! Thank you!
By: Candacia Gittens     Verified Resident
Source: Property Site Read Property Manager's Response

It's great to hear how much of help Christiaan has been since you've moved in! Thank you for taking a moment to share your review! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 8/2/2023

Cristiaan made the choice easy!

When I got here I from Texas o had the daunting task of finding a place to live. When i came to the residence at the manor I met Christiaan who did our tour. Friendly, knowledgeable, and super helpful eith not only finding a home, but with transitioning to the area as well. He made the decision easy for me and my family. The rest of the staff and maintenance team are are also super freindly and helpful.
By: John   
Source: Property Site Read Property Manager's Response

I am glad you decided to call our community home! Christiaan is a great team member and will always do whatever he can to help! I look forward to seeing you about the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 8/2/2023

Thanks Christiaan!

Shout out to Christiaan! I will be in town for 7 months and was in need of a short-term lease on VERY SHORT notice. From my first tour to lease approval the whole experience has been a pleasure. All questions and concerns were addressed timely. Excellent work. Thank you
By: Paul Roberge     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review Paul! Very happy to hear Christiaan made the process so easy for you. He will be a great resource for you during your time with us. Welcome to the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/31/2023

Thank you Christiaan!

I wanted to take the time to appreciate Christiaan. We moved into the Manor about a year ago and over the course of our stay Chistiaan has always been super helpful and prompt when addressing our needs. What we love most about Christiaan is his attitude, as he is always professional and upbeat. We certainly enjoy his positivity when we are in his presence. You're the best Christiaan!!!
By: Sarah Carter     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Sarah! I am very pleased to hear how helpful Christiaan and been during your time with our community. -Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/20/2023

Christiaan leasing agent

We would like to thank to Christiaan Durham for all his help in the application process. We appreciate it :)
By: Anonymous   
Source: Property Site Read Property Manager's Response

I am happy to hear that Christiaan has made the application process so easy for you! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/19/2023

Excellent service

Christiaan was amazing in helping me get set up with this place, staying behind way past closing time to ensure I moved in on time. The apartments themselves are in a great location, and maintenance usually gets done within a few days of scheduling. All in all a fantastic location for my first apartment in Frederick
By: Jeoffry     Verified Resident
Source: Property Site Read Property Manager's Response

Welcome to the community! We're glad to hear how easy Christiaan made the move for you. He is a great teammember and will do whatever he can to help you out. Feel free to use our office for any resources needed as you settle in here in Frederick! - Thank you, Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/13/2023

Leasing Consultant

Christiaan is an excellent consultant. The services have been much greater than I ever expected. Awesome job!
By: Christiaan Durham   
Source: Property Site Read Property Manager's Response

Thank you so much for the review. Christiaan is a great team member, I am so happy to hear how helpful he has been! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/12/2023

Wonderful Customer Service

Christian is so helpful and kind. He was diligent and went above and beyond to help my transition. I also spoke with Sheree and Noah. They are kind as well.
By: Anonymous   
Source: Property Site Read Property Manager's Response

I am so happy to hear the team has been so helpful!! Both Sharae and Noah just joined out team, I will be sure to share with them your post! Thank you- Andrew Community Manager

4.5 out of 5 stars
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Posted On: 7/2/2023

Christian is A+

Christian was extremely helpful and ensured my soft landing at the property from day one even when I started the process from overseas. Most definitely recommended.
By: B.   
Source: Property Site Read Property Manager's Response

I am happy to hear that Christiaan has made the move so easy for you. He is a great resource and a fantastic person. He'll be able to help you with anything you need. Please feel free to use the office as a resource as you learn the area. Welcome to the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 6/11/2023

Right at home!

Christiaan and Tammy are super great! They made the whole process easy and worry free. Quick and reliable, I can depend on them!!
By: Anonymous   
Source: Property Site Read Property Manager's Response

So happy to hear Christiaan and Tammy made the move so easy! Thank you for taking a moment to leave the review! - Andrew, Property Manager

5 out of 5 stars
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Posted On: 5/9/2023

Christian provided impeccable service.

During our tour of the Residences of The Manor, we had an awesome experience interacting with Christiaan. The energy of the property was terrific and a strong sense of community during our tour. The information on the area, the apartment and the process provided by Christiaan was truly impeccable.
By: Ricardo   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to share your experience. I am so happy to hear that Christiaan represented the property and make your visit for memorable. We have a great team here and a wonderful property! We hope you decide to call us home in the near future! Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/10/2023

Above and Beyond

I have had such a great experience with the staff over the last 6+ months and I haven't even moved in yet. From needing to cancel my original move in date, due to my home sale falling through, then rescheduling months later and being able to accommodate my new move in date with the layout I wanted. Christiaan has gone above and beyond to make sure all my questions were answered, I understood the layout of the property, transparency with noise, building conditions and unit expectations. I'm moving across the country from the mountains of Colorado to Maryland, with my husband and two dogs. I don't have the ability to come and see the community before I committed to moving in but Christiaan gave me the confidence to move forward. Even if he needed to run over to different units to make sure he was 100% accurate with his information he was relaying to me. He was even able to get me into my reserved condo unit 2 days early! This was imperative as I've sold my house and need somewhere to go with two dogs, now I don't need to stay in SO MANY hotels. It's hard enough moving across several states but Christiaan has taken the stress out of the unknown for us and we couldn't be happier with our location choice!
By: Nicole Treiber     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for taking a moment to share your experience with Christiaan. He will do whatever he can to make your move as smooth as possible. We can't wait for you to reach Maryland and see the community in person. Thank you! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/5/2023

Christiaan was wonderful!

Christian was so kind and professional as he showed me around the beautiful grounds, and explained the different apartment possibilities, and amenities. I'm new to the area, and I'm visiting different apartment complexes, and he makes the Manor stand heads and tails above the rest. Take care of your good employee, please!
By: Hana S.     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to share your experience with Christiaan. He is a fantastic team member and will do everything he can to make your move to Frederick as simple as possible! We hope you choose to call our community home! - Andrew, Community Manager

4 out of 5 stars
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Posted On: 3/26/2023

Just moved in

I just moved into manor apartment and is a nice and peaceful place to live, Christian who helped me with the process is a wonderful person, he took his time to explain everything to me, I give him five stars,
By: Kwasi Aboagye     Verified Resident
Source: Property Site Read Property Manager's Response

I am happy to hear you are enjoying the community and that Christiaan made the process so easy to get moved in. Welcome to the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 3/22/2023

Excellent Office Staff

Christiaan has been so great to work with. He has been quick to respond, flexible, answers my questions in a really fast turnaround time. He's been easy to get in touch with and always leaves a forwarding person if he is out of office. He has been professional and kind. We've been working on a complicated corporate account and he has been so great to work with.
By: Kendra     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to share your experience with Christiaan. He is a great team member and will do anything possible to make the move in process as smooth as it can be! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 3/7/2023

complementing maintenance man Mike

Mike came on time and fixed front door problem within 10 minutes with his usual skill and professionalism. Over the years I have been completely satisfied with your maintenance people. Thanks Brian Hallen 133 Willowdale apt 41
By: Brian G Hallen     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Mr. Hallen for taking a moment to leave such a great review. Mike and the team are always available to help! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 3/7/2023

Review

CRISTIIAN WAS PROFESSIONAL, courteous, friendly and showed us all amenities. He also showed us around the development. He was very knowledgeable and helped us in the leasing process.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for the review! It's great to hear that Christiaan was so helpful. He is a great teammate and will always go above and beyond to help! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 3/2/2023

Christiaan was great!

Thanks so much Christiaan for all the help during our application process!
By: Anthony   
Source: Property Site Read Property Manager's Response

I'm glad to hear Christiaan was a big help with the application process. He'll be there to help through the move in process and will be a great resource after you've moved in. Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/24/2023

Just amazing

Such an amazing place to live. John Christian Tammy and mr.wilson are such a blessing.
By: Kasandra burns     Verified Resident
Source: Property Site Read Property Manager's Response

We're very happy to hear that you are enjoying the community so much and that so many of our team members have been so helpful! Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/13/2023

Christiaan is awesome!

Chrisstian was a gigantic help with the move in process. I can’t thank him enough for being so patient and kind.
By: Anonymous   
Source: Property Site Read Property Manager's Response

It's great to hear that Christiaan made the move in process so easy for you! He's a great team member and will be a great resource for you. Welcome to the community! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 2/6/2023

Application Process

Christiaan was super helpful throughout the application process and made everything clear and concise. Really got us excited to move in.
By: Nick R   
Source: Property Site Read Property Manager's Response

I'm pleased to hear that Christiaan made the move in process so smooth for you. He'll be a great resource for you, please feel free to reach out to the office at anytime. Welcome to the community. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 1/4/2023

Awesome Place with Helpful and Friendly Staff

Before I even applied for an apartment, Tammy was helpful in providing me with answers to my questions. She was there with me from the start of my application until the day I moved in. I’ve placed a few work orders and they were taken care of within a day. A few weeks later, I got to interact with John and Jessica and the same thing as well. I only have good things to say about this place and their employees as well as the service and hospitality they provide.
By: Josha Pierre     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review! I am so happy to hear that our team has taken such great care of you and made you feel so welcomed. It's wonderful to hear that you are enjoying the community and it's surroundings so much! I look forward to meeting you next time you stop by the office or at one of our resident events. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 12/31/2022

Quiet and professional

Chris was fantastic during the application process and really went the extra mile to make sure I had all of the information I needed. The maintenance staff was great at making sure the apartment was in top shape for move in and fixing the little things. The complex is quiet and peaceful. I’m absolutely happy to be living here.
By: Anonymous   
Source: Property Site Read Property Manager's Response

I am so pleased to hear that Christiaan made the whole process so easy for you. He's a great team member and will always be available to help. Welcome to the community! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 12/27/2022

Haven't even moved in yet but am extremely impressed

Christiaan and Jessica have been amazing. I'm new to Maryland and this will be my second home here. The staff has been great and patient with us to meet our needs. I'm so excited to move in this week. My in laws live here and I got married in their beautiful club house. Thank you so much for your help
By: Anonymous   
Source: Property Site Read Property Manager's Response

We're so pleased that your choose our community as your new home. It's great to hear that both Christiaan and Jessica have made the process so easy! Welcome to your new home! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 12/14/2022

Staff

My boyfriend and I are preparing to move into our apartment at the end of January!! We could not have done this process without the help of Christiaan who gave us a great tour, made everything easy, and was wonderful with communicating. We are so excited to live at the Manor!
By: Summer Jackson     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review, I am so happy to hear that Christiaan has made the move in process so easy for you. He'll be a great resource for you! Welcome to the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 9/29/2022

Residences at the Manor

I love living at the residences at the manor. The staff including John, Tammy, and Christian go above and beyond to be helpful and answer any questions or concerns. They communicate, are respectful, kind and accommodating. The maintenance department is always prompt and thorough.
By: Randa   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to write such a kind review! I am so pleased to hear that John, Tammy & Christiaan have been so helpful. They are a great team and will always be available to help! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 9/14/2022

Amazing Service and Property Management

From the moment we filled out our housing application until we moved in last week, Miss. Jessica has done everything in her power to accommodate us and make our transition into The Manor smooth. She took her time and answered all of our questions, making sure we understood everything we needed to know throughout the entire process. This past week we have been in living in our new apartment and all I can say is that it's beautiful, quiet, and the community is amazing. We love it here and we appreciate you Miss Jessica! Thank you for all you have done!
By: Sarah, Amber, and Derek     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to leave such a great review! I am so pleased to hear that Jessica made the move so easy for you and that you are enjoying the community. Welcome home! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 9/9/2022

Best Apartment Stay!

I have to say that since the beginning of my stay here at the manor John has been so helpful and welcoming! My boyfriend and I have been here for a year now and everything has been done with great efficiency. Besides John’s extraordinary service the maintenance and groundskeepers are by far the best I’ve encountered. It’s so nice to call the manor my home until I move onto the next chapter in my life!
By: Gabrielle   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to leave such a nice review! I am so pleased to hear that John has been so helpful and that you are enjoying the community and all it has to offer. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 9/8/2022

John

Both John and Christian were always very polite and welcoming during my time at the manor. It was always a relief to call the phone and have one of those two answer the phone.
By: Jax   
Source: Property Site Read Property Manager's Response

Thank you for the review, it's great to hear that both John & Christiaan were always so helpful. They are both great team members and always willing to help out! Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 9/7/2022

Manor Staff

John helped us to get our apartment very quickly. He is nice and very helpful.
By: Thanikai     Verified Resident
Source: Property Site Read Property Manager's Response

Hi - thank you for sharing your experience with John. He is a rest resource for you and will always be available to help. Feel free to reach out to our office at anytime. Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 9/7/2022

Manor Staff

We recently move to the apt and John helped lot. We need the apartment within 2-3 days and John work in fast phase and make it available within one day. He is amazing and very helpful
By: Sumirtha     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to leave a review! I am so happy to hear that John made the move so easy for you. Welcome to the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 9/7/2022

Staff

The Staff are amazing ! John at the main office has always been so incredibly kind and helpful through our living here . Any questions or assistance we needed he was always right there to help. Thank you so much John for being awesome and helping us ! We are so appreciative of your kindness and dedication .
By: Cheyenne   
Source: Property Site Read Property Manager's Response

Thank you for the kind review, I will be sure to share this with John. It's great to hear that he has been so helpful! Please, always feel free to reach out to our office for anything you may need. Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/20/2022

Excellent Staff Service

The Staff at The Residences at the Manor have been exceptionally helpful and courteous-especially Christiaan, who did a fabulous job at helping us find an apartment and assisting us in every step of the way to navigate through the process. I fully recommend The Residences and the Staff, and I wish to express my sincere gratitude to Christiaan for all his terrific work! John is exceptional also!
By: Joe Barger     Verified Resident
Source: Property Site Read Property Manager's Response

Welcome to the community Joe! I am very happy to hear how helpful Christiaan was with the move in process. We have a great team here that is always willing to help! Thank you for taking a moment of your time to post such a kind review! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/17/2022

Apartments

Our Home has been Nice Welcoming Living here Safe And Comfortable Lot's of Space Having Laundry Room in Home very Convenient Tammy Kuznik Thank you for being a good tour staff getting us in the apartment in perfect timing
By: Dennis   
Source: Property Site Read Property Manager's Response

We're very happy to hear that Tammy has been so helpful and that you are enjoying your home and the community! Thank you. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/17/2022

Nice place to Stay

We've been here at This Property The Manor since November 2021 My Place Size Wise Very Nice The Bedrooms Bathrooms Kitchen Large as far as alot of space. Had 1 Minor issue maintenence man came issue resolved quickly I get home late from work hard to fund ?? Space not their fault The Staff Tammy K Amazing Helping Us move into Our Place Thank you all
By: Cleopatra   
Source: Property Site Read Property Manager's Response

We're so happy to hear you are enjoying your home and all the community has to offer! Thank you for taking a moment to post the review. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/2/2022

Manor Staff

We were looking at a lot of apartments in Frederick, but the friendliness of the staff - especially Christiaan - is what reeled us in. He was able to get us answers to the questions we had and gave a very good tour of the complex. We are excited to be at the Manor.
By: Kris D     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Kris for sharing your experience; I'm so pleased to hear how Christiaan made the move so easy for you. Welcome to the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 6/29/2022

La casa ideal

Los apartamentos son perfectos, completos, super limpios y con una ubicación inigualable. El personal de las Oficinas muy servicial en especial Tammy kuznik es una anfitriona estupenda y muy atenta, te asesora con todo detalle y disponible siempre para resolverte cualquier tipo de duda.
By: Wendy Valladares     Verified Resident
Source: Property Site Read Property Manager's Response

We are so happy to hear that you are enjoying your home and the location of the community. Tammy is a great team member and is always happy to help! Thank you for taking a moment to leave such a kind review - Andrew, Community Manager

5 out of 5 stars
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Posted On: 6/29/2022

Great neighborhood, great staff

I just moved into the Residences at the Manor and it is great!! The place is very clean and spacious, and the neighbors are friendly and one was even kind enough to help me move some stuff in. Big shout out to Christiaan who works here in the main office. He has been extremely professional and very pleasant to interact with. Christiaan responds quickly with kind helpfulness; the best customer service one could ask for. Thank you so much for making everything so smoothly!
By: Eric     Verified Resident
Source: Property Site Read Property Manager's Response

Welcome to the community! I'm very pleased to hear how helpful Christiaan was. He'll be a great resource for you. I look forward to meeting you at one of our next community events! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 6/28/2022

The best facilities in the city.

A very appropriate place with magnificent views, well located, clean and well attended by the office staff, especially Tammy. I recommend 100% the apartments. The best facilities in the city
By: Yoankis     Verified Resident
Source: Property Site Read Property Manager's Response

We're pleased to hear you are enjoying the community and it's views. Especially glad to hear that Tammy has been so helpful. Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 6/28/2022

Great Staff & easy move in

I had been looking for a new apartment for a while and from the moment we contacted the Residences at the Manor, Christiaan has been providing 10/10 service all the way from the application process to moving in. Moving in was very chill and not stressed. It definitely makes a difference when the staff is friendly, genuine, & helpful.
By: David     Verified Resident
Source: Property Site Read Property Manager's Response

That is great to hear, I am so pleased that Christiaan made the move so easy for you. Welcome to the community! -Andrew, Community Manager

5 out of 5 stars
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Posted On: 6/22/2022

Friendliest Leasing Staff Ever

I have nothing but great words to say about the leasing staff. Christiaan, who has primarily been helping me with my lease, has been an absolute pleasure to work with. From walking in, he was super friendly and took us on a lengthy guided tour of the complex. The apartments were great, and more importantly, there aren't any of those hidden fees which end up adding hundreds of dollars on to your rent (like every other place I visited). He also left us with a great list of best food places around town to check out (and we did!). On top of all this, he also went to extra lengths to be present and help me on move-day. I honestly cannot thank him enough, and feel so welcome and safe in my new community! Jack
By: Jack   
Source: Property Site Read Property Manager's Response

Thank you for sharing your experience, I am so glad to hear that Christiaan was so helpful. He's a great resource for you and will always be more than willing to lend a hand. Welcome to the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 6/4/2022

Lease signing and Introduction

Christiaan did a phenomenal job of getting me situated in my apartment. Upon my arrival everything was printed out and ready to go. Christiaan was very knowledgeable and very helpful on getting me setup in my apartment. The staff here can not be beat. Phenomenal job by all and well deserving of a 5 star rating.
By: Alan   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to share your experience with Christiaan. I am so happy to hear that he made the move in process so easy for you. He's a great team member that will always go above and beyond to help out! - Andrew, Community Manager

1.5 out of 5 stars
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Posted On: 6/3/2022

Advertised as "Luxury," LOL

This apartment complex does good at keeping the property clean, but the outside edges of the fence are lined with trash from the surrounding community. It's a convenient location if you don't mind sirens and road noise. You won't ever speak to your neighbors, you'll hear gunshots nearby every couple months or so, and the "security" is a joke. My roommate had parts stolen from her car as soon as we moved in, but there are no cameras in the back of the complex. The management company is only looking out for their bottom line profit margin. The "autopay" feature for online payment takes about five days to pull funds from your account, so if you're living paycheck to paycheck or have any kind of emergency expenses, you'll be screwed with the 'insufficient funds' policy. If you push through a payment manually, it still takes several days to process. So even if you have money for rent when you click 'pay,' your payment might not go through days later. After two bounced rent checks, you must pay with a physical money order. They lock you of out paying online to 'reduce work for the admin staff.' This policy is a punishment for anyone who might be struggling with their health or finances, especially after two years of a global pandemic. I can't believe they're asking $2k MONTHLY for a one bedroom in this complex. These apartments are NOT luxury, they're just ok. Plenty of space to park, though.
By: Madison   
Source: Property Site Read Property Manager's Response

Hi, thank you for taking a moment to post your review. I am sorry to hear your experience thus far is not meeting your expectations. I believe we've spoken on the phone concerning the payment policy but I would like to hear more about the other concerns you mentioned such as the trash along the properties exterior and the security concerns. Please feel free to reach out to me directly to discuss - Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 5/20/2022

A Wonderful Place to Call Home.

My family and I have been here for three years now and to be honest we all love it. The location is great, the neighbors are friendly, the trail to Willowdale Park is lovely. Listening to the birds it's peaceful, but most of all my family and I feel safe. The staff and maintenance crew are awesome. I want to say a heartfelt thank you to Mrs. Tammy Kuznik for everything that she has done and continues to do. Tammy always manages to put a smile on our faces from a simple greeting when passing by or whenever we have questions to ask. I've even had a friend or two ask me who would be the best to speak to get everything done smoothly and I would say with a smile, "Ask for Tammy Kuznik. She's the best and you be in good hands." Once again, I'd like to say thank you for everything Tammy you rock!!!
By: Shavon Lunsford     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Ms. Lunsford for taking a moment to leave such a nice review. We're so happy to hear you enjoy the community so much. I'm pleased to hear how well our team has taken care of you and your family over the years and that Tammy has been such a great resource for you! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 5/19/2022

Streamline process, friendly service, 5 stars!

I work in seasonal Corporate housing and rent A LOT of apartment units. Not one other property can hold a candle to Residences at the Manor and especially Tammy Kuznik's hospitality. She has been by far the most friendliest and most genuine leasing consultant to work with. She is extremely attentive to our needs and responds very quickly via phone or email. I can't say my phone call has ever gone to voicemail when dealing with Tammy. In this industry sometimes my head spins and she has never neglected my needs, she is always happy to answer my questions no matter how many times I come back to ask her the same thing or have her resend the same document over and over again. She has the patience of a saint. It is such a pleasure working with Tammy here at Residences at the Manor.
By: Jami   
Source: Property Site Read Property Manager's Response

Hi Jami, thank you so much for taken a moment of your time to post such a glowing review. I am so pleased to hear that Tammy made the process of renting the apartment home so easy for you. She is a great resource and will always go above and beyond to help out. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 5/18/2022

Exceññe

The Residences at the Manor is an awesome place to live. The management staff is so easy to work with. Tammy and Andrew have always been super helpful resolving any issues. Tammy really went out of her way to help me get into my apartment which was a sign of how great this place is. The location is perfect with so many shops and restaurants within walking distance. The apartment layouts are great and I love the huge windows which let in lots of light. You can't go wrong with this place. It's lovely.
By: Awesome Neighborhood   
Source: Property Site Read Property Manager's Response

Thank you so much for sharing your review! I am so happy to hear that Tammy made the move-in process so easy for you. We're glad to hear that you are also enjoying the community and all it has to offer! Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 5/11/2022

Excellent apartments

I wanted to say how much we enjoyed our stay at the Residence Manor. This is a phenomenal place to stay while in college. The staff is professional and the activities are fun and everything provided to us was first class. Thanks also to Tammy Kuznik for helping us with the portal and making our stay in Frederick feel as if it were home. Thanks again to the entire staff and we highly recommend this place to anyone but especially to any college students who want to live off campus and experience real life.
By: Elliot Stevens and Jarrett Karnibad     Verified Resident
Source: Property Site Read Property Manager's Response

We're so happy to hear you've enjoyed your time with the community and that we were able to provide you with a comfortable place to call home while in school. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 5/10/2022

The residents at the manor (quality)?????

John Figueroa, ask for him when you call, an expert on the subject of getting your procedure to acquire your apartment, he follows up and coordinates all the details of the process, I appreciate his kindness, honesty and professionalism.
By: German Soto     Verified Resident
Source: Property Site Read Property Manager's Response

I'm very pleased to hear that John made the move in process so easy for you. That's great to hear. Our entire team is always available to help with anything you may need in the future. Welcome to the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 5/2/2022

The Manor es Excelente

John Figueroa es la persona correcta para que preguntes al llamar. Una persona honesta,capacitada, educado,responsable y con muchas ganas de ayudarte. Agradezco su amabilidad y responsabilidad al llevar mi aplicación. Sin duda ?????.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for the review, I'm very happy to hear that John provided such great customer service! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/29/2022

EXCELLENT STAFF, BEAUTIFUL HOME

Tammy is the staff we need at all times. Her communication level is superb , and patience is remarkable, She took me through every detail and made my move easy and quick. Quick email response and her positive energy is wonderful. Thank you Tammy, my family and I are very grateful for all you've done for us so far. we are comfortable in our beautiful home, we appreciate. Ako and Scholantine
By: Ako EJoh     Verified Resident
Source: Property Site Read Property Manager's Response

We're so happy you and your family choose to call our community your new home and that Tammy made the move in process so easy for you! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/18/2022

Best Complex in Frederick

Christiaan and the rest of the staff cannot be beat. They have been so accommodating and compassionate to moving from out of state, well above the call of duty to make sure it was smooth and, most importantly, made sure I was safe during the transition. Incredibly grateful I picked this apartment complex!!!
By: Dawn   
Source: Property Site Read Property Manager's Response

Thank you Dawn for taking a moment to post such a nice review. I am very happy to hear that Christiaan made the move to easy for you! Moving is never easy, we're glad we were able to do our part to take some stress away. Thank you! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/12/2022

Perfect apartment complex

Thank you Tammy for everything. If you come here, request for Tammy, she is a great to work with. this complex has great amenities. Apartments are big and beautiful. There is also a great park in the center of the complex filled with nature. I have lived here for 2 years, overall, I have had a great experience. Even had 4 friends move here.
By: Garrett Ayoub     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for sharing your experience with the community. We're very happy to hear you have enjoying your time with us over the years and that Tammy has been such a big help! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/12/2022

FRIENDLY STAFF & GREAT COMPLEX

Thank you Tammy for all of your help! The team at the Residences at the Manor are the best and genuinely care about the renters. We loved our time here!
By: Kaitlyn Craig     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to leave a review. We're so happy to hear that our entire team has made living hear such a please sure for! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 4/3/2022

Very Delighted To Select The Manor

We are very delighted to move to The Manor. This is our first move-in in the USA. We had seen a lot of apartments and residencies before finalizing The Manor, and we don't regret it. We love the ambiance, and the greenery we are getting here. The biggest advantage is to have such a good commercial area just footsteps away, where we have almost everything, from day-to-day groceries to home & kitchen stores, movie theatre and lots of eatables. We will especially like to thank Tammy for showing us such a lovely apartment and helping us a lot. She was so helpful in guiding and helping us to clear all our papers and screening, due to which we were able to move into our apartment in just 3 days. It's really hard to find a place like The Manor.
By: Preeti Gupta     Verified Resident
Source: Property Site Read Property Manager's Response

We're so happy that hear you are enjoying your new home and all the area has to offer. Please feel free to reach out to the office for any questions on the area that you may have. Thank you for taking a moment to leave your review! - Andrew, Community Manager

4 out of 5 stars
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Posted On: 3/25/2022

Continuously Impressed

Roughly 6 months in the property and anytime I have questions, concerns, or general inquiries Tammy has ALWAYS been there to help. Pros: Community seems generally quiet and to themselves, maintenance and staff are SUPER understanding and willing to help always, Location is directly behind the new Warehouse Cinemas' (we go literally once a week, practically walking distance) and just off 40. Sufficient living space for a family of 2 - 4. Cons: Some appliances feel out of date, and parking can be a mess if you're getting back later into the night. Would recommend this apartment complex to anyone who is looking for a temporary or permanent home in the area.
By: Stephen     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the glowing review. We are very happy to hear you are enjoying the community and it's surroundings so much. It's great to hear our team has been so helpful as well and that Tammy such a great resource for you! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 3/23/2022

??FIVE STAR COMMUNITY??

We love, love, love living here. That this is our 3rd time living here. The office staff are phenomenal, especially Jessica. The maintenance guys are always willing to help and are very friendly. These are by far the best apartments to live in. I’m not going to lie if i hear people talking about places to live i tell them about Residence of the Manor
By: Neal Reid     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the glowing review. We're very happy to have you back! So pleased to hear Jessica made the move back easy for you! - Andrew, Community Manager

4 out of 5 stars
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Posted On: 3/22/2022

Fantabulous

So me and my brother moved in this month (March 2022). Jessica helped us with the application and move in process. She was amazing and made it an easy and pleasant experience. May I add this is our 3rd time living here. It is a nice quiet community. It also has great amenities. So far me and my brother could not be happier to be living in this community again. I would 100% recommend this community.
By: Nathaniel Reid     Verified Resident
Source: Property Site Read Property Manager's Response

We're so happy that you've chosen to move back to the community for a third time! I'm glad to hear that Jessica made the process so easy for you! Welcome back to the community! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 3/8/2022

Thank you

GREAT FRIENDLY STAFF Thank you Tammy kuznik for excellent service! Thank you for your help!!!!
By: Alexis garcia     Verified Resident
Source: Property Site Read Property Manager's Response

We're so happy to hear that our team has been so helpful! Thank you for the review. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/22/2022

Great place to live in Frederick!

I have been living here since last few months and the experience so far is quite satisfying. It's a great place to live for many reasons like convenient location, well-kept amenities, and fast maintenance service. The leasing consultants are nice. Specially, Christian Durham was extremely helpful when I moved. He responded proactively whenever I approached him with questions/ concerns and found out solutions to them. I hope the management will continue to provide its great service in upcoming years.
By: Srijani Sarkar     Verified Resident
Source: Property Site Read Property Manager's Response

We're so happy to hear you are enjoying your new home and that our team has been so helpful. We look forward to continuing to providing you with excellent service while you call our community home. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/22/2022

Excellent service and great friendly staff

Thank you Tammy kuznik for a great friendly and excellebt service! Thank you maintence for great service as well! (Scott abd Arnie)
By: SP   
Source: Property Site Read Property Manager's Response

I'm so glad to hear our team has provided you with such great service. I'll be sure they all see your review! Thank you. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/19/2022

Great services

I really enjoy my stay at the Manor. Very professional staff. Christiaan Durham is simple the best. He always makes sure to address my needs and help me with my printing documents.
By: Kafuti   
Source: Property Site Read Property Manager's Response

We're glad to hear you enjoyed your time with our community! Thank you for taking a moment of your time to post such a nice review about Christiaan! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/18/2022

Excellent costumer service

I just want to thank tammy for being such a good person wirh us she always there when we need something and she never complains about anything she definitely deserve a salary rate thanks a lot tammy
By: Milton   
Source: Property Site Read Property Manager's Response

Thank you Milton for the review! It's great to hear that Tammy has been such a great resource for you! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/16/2022

Great customer service

I just wanted to show props to Christiaan. He came through so many times. His efficiency and great customer service is remarkable. Thanks for everything Christiaan.
By: Christiaan   
Source: Property Site Read Property Manager's Response

We're very happy to hear that Christiaan has taken such great care of you and provided such great customer service! He's a great team member! Thank you - Andrew, Community Manager

4 out of 5 stars
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Posted On: 2/15/2022

Great customer service for resident

I would like to thank Tammy Kuznik for setting us up in our new home and taking care of the daily chores. I am very grateful that she is our consultant, really appreciate!
By: Louis Yeh     Verified Resident
Source: Property Site Read Property Manager's Response

I'm very pleased to hear that Tammy has taken such great care of getting you settled into your home! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 2/15/2022

Great!

Great apartments to live in, and Tammy for helping us get what we wanted and fast! Good Maintenance.
By: Jerson Castillo     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review, we're very happy to hear that our team has done such a great job for you! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 2/14/2022

Patient and caring staff

We just moved in and Tammy has been absolutely amazing in helping us! She has been very patient and helpful while we get some documents in. This complex and staff are very dog friendly! My dog loves the bark park and the walking trails.
By: Anonymous   
Source: Property Site Read Property Manager's Response

We're so happy to hear how helpful Tammy has been as well has how much your enjoying the area and walking trails. There's plenty more area's very close by to take hikes that are also dog friendly. Feel free to reach out to the office and we'd be happy to share those with you! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 2/14/2022

Staff

I would like to point out member of your staff, Tammy Kuznick is great,friendly and caring, making the process from application to move in smooth.
By: Frew Negatu     Verified Resident
Source: Property Site Read Property Manager's Response

I'm very happy to hear that Tammy made your move in experience so easy. She's a great team member and is always available to help! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/5/2022

Excelente departamento

Ha sido una grata experiencia vivir ahí, una excelente ubicación, todo en perfecto estado en los departamentos, los parqueaderos son aptos para todo tipo de vehículos, las zonas verdes son muy amplias y también la piscina y el gimnasio son superr!! Además excelente atención en especial del señor John Figueroa
By: Jennifer Agudelo     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review, we are happy to hear that you are enjoying the community and that John has been so helpful! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/4/2022

Best Staff In Fredrick, MD

Tammy, John and Jessica all were very professional with my move in process. Their customer service was very exceptional and I am grateful for all they have done to make me feel welcomed to the community. Thank you again for everything.
By: Ray   
Source: Property Site Read Property Manager's Response

I'm very happy to hear the team has taken such good care of you throughout the move in process. They will always be available to help! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 2/4/2022

excelencia

Sencillamente espectacular, es de ensueño vivir en las Residencias The Manor, por tener un ambiente muy natural por sus zonas verdes, sus amplios parqueaderos, la comodidad de sus apartamentos y por su excelente administración ya que en cada espacio se ve su trabajo y dedicación especialmente la del Sr. John Figueroa quien realmente es una persona muy amable y cordial dispuesta a colaborar a todos sus habitantes y visitantes, muchas gracias por su excelente servicio la verdad lo recomiendo mucho.
By: Nancy Elena Duque     Verified Resident
Source: Property Site Read Property Manager's Response

- ¡Muchísimas gracias por su critica! Nos da mucho gusto saber que les hemos dado un servicio al cliente digno de su agradecimiento. - John, Leasing Consultant

5 out of 5 stars
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Posted On: 2/3/2022

Agradecimientos

Quiero darle mis mas sinceros agradecimientos a la administración de Residentes at The MANOR en espacial a JOHN FIGUEROA quien es la persona que nos a colaborado al igual que toda el área admirativa Mil y mil gracias Cordial saludo
By: Hector Fabio Agudelo     Verified Resident
Source: Property Site Read Property Manager's Response

- ¡Muchísimas gracias por su critica! Nos da mucho gusto saber que les hemos dado un servicio al cliente digno de su agradecimiento. - John, Leasing Consultant

5 out of 5 stars
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Posted On: 2/1/2022

Completely Worth It

Tammy and John have been incredible. Super professional and on the ball with everything. I felt right at home since the first moment I stepped through the door. If you have a car, everything is accessible from a 15 minute drive, it's pretty awesome.
By: D Font     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review! We're happy to hear that Tammy and John have been so helpful. If you ever need anything, feel free to reach out to us! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 1/28/2022

Helpful Staff

Tammy and Christaan are so helpful.There always there if I have an any questions or concern. This is my first apartment and Tammy even has help me with tips and useful information that I can use for myself with living on my own. Christiaan always responds as well and follow up. The Manor is a great place to stay at ??
By: Nieya   
Source: Property Site Read Property Manager's Response

Thank you for the great review. We're very happy to hear that your first apartment home is with us and that our team is making your experience so great! -Andrew, Community Manager

5 out of 5 stars
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Posted On: 1/21/2022

Great Customer Service!

I have been living in this property for 3 years, and I have great experiences here. Tammy at the leasing office is very helpful and is always ready to help us in any situation, and answer questions. The maintenance staff always solves any issues we have very quickly. I highly recommend the apartments!
By: Claudemir   
Source: Property Site Read Property Manager's Response

We're so happy to hear you have enjoyed the last 3 years here with us. Tammy is a great team member, I'm very pleased to hear that she had provided such great service over the years. Thank you! - Andrew Community Manager

4.5 out of 5 stars
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Posted On: 1/18/2022

Much Appreciation!

Living here for over 5 years, I have come to appreciate the efficiency, understanding, and kindness of all the staff here! Maintenance is always on top of things! The office staff has been constantly accessible, and helpful. I had a situation in which I was looking to move to a ground floor apartment. Andrew and Tammy immediately offered me several options, within the "Residences at the Manor", making my move much easier than moving to a new neighborhood! They also have an active, positive Social Media presence, with giveaways, with family and kid friendly events regularly!
By: Maggi   
Source: Property Site Read Property Manager's Response

Thank you for the great review. We're always happy to help and are glad to hear that you are enjoying all the social media content too! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 12/29/2021

Wonderful living and excellent staff!

I lived at Residences at the Manor for a little over 3 years. Great location and easy access to everything in Frederick and beyond. Well kept grounds and amenities. I was most impressed with their response during the pandemic with rent rates and payment flexibility. I can’t express how much I appreciate everyone in the leasing office and the high level of customer service. Very responsive, flexible and understanding. Very responsive and professional maintenance staff. Even the fun programs and treats offered to the community was much appreciated. Everyone I encountered was always extremely nice and helpful. EVERYONE! Tammy K was part of my experience literally from move in to move out. I also had great interactions with Christian, John F., Ann and Jessica. Again, they were always very professional and helpful. Even up until the end of my lease when I decided to buy a home everyone was so helpful and nice. They accommodated us until the very end. I was happy to become a new homeowner but honestly a little sad to leave such a wonderful community. I really lucked out finding this gem of an apartment and staff in Frederick.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for much for such a kind review. I will be sure to share this with the entire team. We are very happy to hear that we made your experience with us for the past 3 years so enjoyable. Being able to call the community home is what we strive for and are thrilled to hear we were able to make that happen for you. Enjoy the new home! Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 12/24/2021

A wonderful place

I've been living here with my fiancé for over a year now and we're so pleased with this place. Out of the several options we had, we're so glad we chose the manor. I've lived in many apartments and never have I had my maintenance requests fulfilled so quickly. The upkeep on the apartment is great, there's no bug issues (just some ants sometimes, and they take care of it right away) It's dog friendly and located in a great area. We love how conveniently located it is to everything. The nights are pretty quiet, the grounds are kept clean and I feel safe when I go out to walk my dog at any time of the night. And the staff is amazing. Everyone, especially Tammy, Christiaan and Jon have all been so good to us. We felt welcomed from the very beginning and are looking forward to continuing to live here!
By: Star   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment of your time to post such a wonderful review of the community. We are so pleased that you are enjoying your home and the community so much. Tammy, Christiaan and John and wonderful team members; I am very pleased to hear how helpful they have been for you. - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 12/23/2021

Awesome service

The Residence at the Manor is a safe place to live. The office staff is on top of things if you have a problem. They solve it the best that they can. The grounds are always clean and the dog poop bags are always stocked. I feel safe living here with my 14 year old daughter.
By: Jamie   
Source: Property Site Read Property Manager's Response

Thank you for the review, we're happy to hear that you are very comfortable calling the community home for you and your family. If you ever need anything, please feel free to reach out to us. - Andrew, Community Manager

4 out of 5 stars
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Posted On: 12/23/2021

Ann , Tammy, Christian, Mike, Ernest

I’m very proud to announce that Ann, Tammy, Christian, Mike and Ernest that they are wonderful residents of the manor employees that take the time to help with problems that are occurring or they make it top priority when they can to contact you to solve everything . Mike and Ernest are fantastic maintenance crew when something is wrong they are on top of it and fix everything to make a comfortable stay here at the manor. Weather conditions they make everything safe for the surroundings. Also thumbs up for Andrew the property manager for helping solve problems in mannerly fashion. Thank you again for everything and God Bless to you all.
By: Stacey Creighton     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Stacey for taking a moment to leave such a great review. I will be sure to share this with the team. We're very happy to be able to provide you with such great service for all of these years. -Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 12/22/2021

Extremly satisfied tenant!

I am extremely satisfied with the time I've spent at Residences at the Manor. I moved here in April 2021 and absolutely love the apartment complex. It has everything I need and is a great location with several recreational opportunities and eating establishments in walking distance. The moving-in process was very easy, and the staff was extremely helpful. The only thing I would change or that I feel like could be better is the parking. I would prefer each apartment have its own designated spots. Because of my schedule, I find myself having to walk close to a block because I can't find any parking spots near my apartment. That is one thing I would do differently, but other than that, I'm extremely satisfied. Special shout-out to Tammy Kuznik who is the leasing cosultant who assisted me in moving in. She gave me a tour of the apartment prior to moving in and did an outstanding job explaining everything that Residences at the Manor has to offer.
By: Don Baumgartner     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to post such a great review. We're very happy to hear you are enjoying your home and the community along with all of the surroundings have to offer! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 12/20/2021

Great staff

We were very pleased with how seamless the process was to move in and also how transparent everything was! Before moving in, Christiaan was very honest, professional, and also personable when giving us all the details. We also sat down on move in day and received an amazing packet and explanation of details with the lease, move in/move out procedures, and an explanation of amenities. Based on the staff alone, moving here was a no brainer! We love our place. Thanks guys!
By: Mitch Earle     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to leave such a great review. Our team here will do whatever we can to help make your experience here a great one. Please feel free to reach out to us if you every need anything. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 12/18/2021

Beautiful place

Very pretty apartaments, big’s and comfortables. The service staff it’s the maximum (Tammy it’s grate on her work) my family are happy with the staff and the place.
By: Ericka Aguilar     Verified Resident
Source: Property Site Read Property Manager's Response

We're very happy to hear that you are enjoying your home and that our team has been so helpful. Please be sure to let us know if you ever need anything. Thank you. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 12/18/2021

Flores

Tammy fue muy amable excelente trabajo muchas gracias por su buena atención
By: Isabel     Verified Resident
Source: Property Site Read Property Manager's Response

Gracias por las amables palabras. Nos complace saber que Tammy le ha brindado un buen servicio al cliente.

5 out of 5 stars
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Posted On: 12/17/2021

Great help

Tammy was great at helping us find a good apartment to live in. We only spoke spanish but she was able to understand us and even answer some of our questions. 100% helpful would recommend help from her.
By: Blanca Martinez     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review, we're happy to hear that Tammy was so helpful and made the move a great experience for you! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 12/17/2021

Un lugar súper tranquilo para vivir

Los apartamentos son bien espaciosos y cómodos el lugar es tranquilo y la atención al cliente es lo mejor siempre ayudando en todo lo que uno necesita.
By: Cristian porras     Verified Resident
Source: Property Site Read Property Manager's Response

¡Muchísimas Gracias por sus comentarios! Nos da mucho gusto saber que ha tenido una buena experiencia con nuestros apartamentos y nuestra comunidad. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 12/17/2021

Customer service

Wonderful customer service took great care of me and my family… Tammy was great on getting the right apartment for us.
By: Ray Gray   
Source: Property Site Read Property Manager's Response

We're so happy to hear that Tammy took such great care of your move in process. Our whole team is more than happy to help in any way we can! Thank you for taking a moment to post your review. - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 12/3/2021

Christiaan!

Well! What an awesome experience. When Doug accepted a new job and they wanted him to start immediately, our move became eminent. Not knowing the market here, we were affraid we would be staying in an extened stay for an unknown period. For that reason we were glad Christiann was who made contact. We had perviously stayed at the AirB&B on-site, so we knew the property well and had only had positive experiences. We hoped we would be able to get into the only one bedroom immediately available. Christiaan has been amazing from the jump. His honesty and professionalism is exemplary of what every customer service provider should strive to provide. He was quick to respond to our numerous emails and eager to make sure our questions were answered. At no time during during the process did we feel we were waiting on him. Unfortunately, we sometimes felt we were slowing him down. He set and kept commitments without fail, communicated effectively and paid attention to details provided to him. Active listening gave him clues to what his customers were lokking for. His behvior and interpersonal skills are exactly what you need in the first steps to building residents' loyality. His attitude was positive and his time managment was stellar. Kudos to management for on-boarding him. We were not surprised to see he was rated a 5/5 at all. And, if we were still in a position we needed someone to work with our non-profit organization, we would gladly and quickly poach him. I hope that management takes care of him as well as he has taken care of the people he works with. Christiaan, thanks for your help!
By: Doug and Josh     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for the great review of Christiaan! He Is a wonderful team member and will forever go above and beyond to help the residents. We're so happy to hear how well your experience with him has gone. Thank you. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 11/30/2021

Christiaan

Christiaan is amazing! He’s professional, knowledgeable, and responsive. We are so grateful he was there when we stopped by for information. We were shopping around and he closed the deal right then and there. His level of customer service is unmatched, whatever we needed he was available to assist us. Christiaan went above and beyond to help make our move a smooth and convenient one. We thank you Christiaan!
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you so much for the great review. We're very pleased to hear how well your experience with Christiaan has gone. He's a great team member and will always be available to help you however he can. I will be sure that he sees your review! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 11/22/2021

The Staff

I've lived here for multiple years, and the process began with the professional assistance of Christiaan in the lead with my tour and lease. The office staff is phenomenal when it comes to a quick response, and has an attitude of actually caring about its tenants. Tammy 's assistance is ALWAYS stellar; I genuinely hope she is the one to pick up the phone when I really need help! She is delightful and attentive! Likewise, Jessica is quick to follow through, and a pleasure to interface with.. As far as the maintenance staff itself , Scott is the luck of the draw; he is always courteous, knowledgeable, and a welcome sight when there is any issue that needs fixing! I appreciate the history of the Manor; the grounds are consistently taken care of in a manner that makes you feel like you are truly coming home.
By: Judy   
Source: Property Site Read Property Manager's Response

Such a great review, thank you very much! I will be sure to share your review with the entire team. It's great to hear everyone's hard work pays off and is very much appreciated. Thank you! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 11/6/2021

Residences at the Manor

Tammy at the leasing office were great. Very helpful in assisting our search. A great place to live, the bedrooms are good size. Any issues I've had were quickly and professionally resolved by friendly staff. I love this community people are friendly.
By: Eudy Agustin Rodriguez     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review, we're so glad to hear Tammy and the rest of the team has done a great job making you feel so welcomed. If you ever need anything, please let us know! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 10/23/2021

The staff (Christiaan Durham)

Tuesday evening I made a phone call Christiaan Durham answered my call. I came to the leasing headquarters on Willowdale Drive. He was very kind to show me the available apartment. Christiaan took the with me and answered my questions. He was kind and knowledgeable. He is a great asset to the company.
By: Twyla Bishop     Verified Resident
Source: Property Site Read Property Manager's Response

We're so happy to hear that Christiaan has taken such great care of you during the application process. Please be sure to let us know if you need anything along the way! Thank you - Andrew, Community Manager

5 out of 5 stars
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Posted On: 10/9/2021

Couldn’t be happier!

I have lived here for over a year and I couldn’t be happier. Christiaan and the rest of the team have been nothing less than excellent!!! I highly recommend!
By: Anthony Gutierrez     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review. Very pleased that our team has made your time with us so great! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 10/5/2021

Friendly staff!

Have been living at the manor for 2 years now, recently had some work done in our unit, and just have to say how impressed I am, everything was done in a timely and professional manor! Christian and Jessica were more than happy to accommodate my small family for the day. I truly do not believe we would get such service at any other apartment community. I’m always impressed by by the staff, and everything the manor has to offer their residents! - thank you!
By: Sasha     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review. We're very glad to hear the last 2 years with us has gone so well. I'll be sure both Christiaan and Jessica receive a shout out for being so great! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 9/24/2021

Apartment Rental

Christiaan greatly assisted me with the apartment rental processing. He is very courteous and a true professional that knows his job! Very pleasant to deal with. Definitely added value to the team! Keep up the great work Christiaan!
By: Sid   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to share your experience with Christiaan! He is a great value to the team and community. - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 8/26/2021

New resident

I am a new resident and I am so grateful to have Ms Tammy as my leasing specialist. She was so knowledgeable, helpful, kind, well manner, professional. She made sure the apartment was perfect ly ready to move in . she is simply the best of the best. I love the environment, well kept, low noise, convenient . One of the best place to live with awesome leasing specialist( Ms Tammy!)
By: Marie   
Source: Property Site Read Property Manager's Response

Thank you so much for the glowing review. We are so pleased to hear you are enjoying your new home and that Tammy has been so warm and welcoming. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 8/19/2021

Great staff

My partner and I have been living here for a year now and John from the office staff has been very helpful and kind to us. From the moment we came to tour the apartment complex until now he’s made us feel at home and has helped us with every question we’ve had. Thank you John for all of your help!
By: Mario   
Source: Property Site Read Property Manager's Response

Thank you for the great review, we're very pleased to hear that John has taken care of your throughout your residency here with us! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 8/11/2021

My home from last 5 years

I have been living in this property for 5 years and I have wonderful experiences here . Tammy ,john & Andrew are the best . The maintenance personal are very polite and kind .Evenings are blissful with lot of greenery and walk way . Thanks residence at manor .
By: Vijay & sirisha   
Source: Property Site Read Property Manager's Response

Thank you for the compliments. We're very glad to hear you've enjoyed your time with the community and all it has to offer. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 8/11/2021

Great Community and Staff

I moved in yesterday and the staff has been tremendously helpful. With all the stresses of moving, I cannot overstate how relieving it is to have a knowledgeable and responsive staff to help with anything. They have a genuine respect for their residents. Christiaan has been very quick to respond to concerns or questions (always has been day of, if not within an hour). To really drive the point home, we had a moving truck coming to drop off items, so Christiaan went out the night before amidst a downpour to put cones out saving a spot for our truck. We looked at many apartments in the area, but the community and staff at the Residences sold the deal.
By: Alex   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to post a review. Very happy to hear how smooth Christiaan was able to make your move in experience. Our team will always be here when you need us! Welcome to the community Alex - Andrew, Community Manager

5 out of 5 stars
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Posted On: 8/10/2021

New Move-In

I'm just moving in and so far so good. However that's not why I'm here! The move in process from application until I got my keys has been wonderful. I worked with Tammy and I promise you I called her over 100 times in 30 days lol. She remained welcoming and that's what I was looking for. She explained everything to me in detail so there's nothing left to the thought. Overall experience this far deserves 10 stars!!!
By: Tamika A     Verified Resident
Source: Property Site Read Property Manager's Response

So happy to hear that Tammy has gone above and beyond to make your move in process go so smoothly. She's a great team member and will be here for you no matter what you need. Thank you for taking a moment to share your experience on our website! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 8/3/2021

Maintenance

Our fridge has been leaking for months and the guys come about once a month to repair it. We weren't worried about the leak, honestly felt bad to keep calling for repairs. Well Monday we were so surprised! They brought us a brand new fridge and it is much nicer than the original one. We were not home at the time it was replaced and are absolutely amazed that they took the time to move all our food and magnets/stuff on the fridge etc to the new fridge so neatly. We have had in the past a few minor problems in our unit and the maintenance staff comes right away for repairs literally hours after we put in a call to the leasing office. Not to mention when we see the guys out and about on the property they are so friendly. Overall we are pleased with the service we receive. We just renewed our lease and are very happy with our unit and the neighborhood.
By: Heather & Scott   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to share your experience. Sorry you had to wait a little while for the replacement; we're having trouble with the suppliers these day. Very happy to hear the team took care of it and make the service request go so smoothly. Please feel free to contact us for anything you need in the future. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 7/30/2021

I love living here

My air conditioner broke and it was during the hottest days of July. Because a fan needed replacing it was going to take a couple of days, but Mike came over to repair it, before even knocking on the door. He already had it fixed! Maintenance here is great if you ever have problems with anything. Most communities Don't really care about their properties and let them get run down. But they don't do that here. Mike is a very charismatic person if you ever get a chance to meet him. He always has a smile and his jokes will brighten your outlook on anything.
By: Roger Ambush     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Roger for the great review. Happy to hear Mike took care of your A/C so fast. He is a great Maintenance Supervisor and leads a fantastic team here to keep things up and running as you mentioned! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 6/29/2021

Moving Made Easy!

Christiaan D. has made the moving process so easy! He guided me through the application and leasing process every step of the way. I had a million questions and he answered every single one of them and was very patient with me! Thank you Christiaan for making this an easy process!
By: Michelle     Verified Resident
Source: Property Site Read Property Manager's Response

We're very happy to hear that Christiaan made the process go so smoothly for you, welcome to the community! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 6/24/2021

A Wonderful Experience!

Christiaan D. was my leasing consultant and helped me every step of the way! Him and the staff are wonderful to work with, and they literally made the moving process so smooth. I truly appreciate how they go out of their way, above and beyond to make sure that everything is perfect. Thank you Christiaan!
By: Idely     Verified Resident
Source: Property Site Read Property Manager's Response

I am so glad to hear how easy Christiaan made the move in process for you. We're happy you choose to call us home and out entire team will be here for you no matter what you need. Thank you for the great review. - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 6/22/2021

Just moved in

Just moved into the Residences at the Manor and could not be happier with the way in which me and my family have been treated. The staff is helpful and timely and the living space is truly comfortable and clean. The only challenge is walking around to the various sections of the manor as the campus crosses a busy street without a walk stop or stoplights. Otherwise, the move was easy and everyone on staff has been helpful.
By: Alvaro Silva     Verified Resident
Source: Property Site Read Property Manager's Response

Great to hear that you are enjoying your new home. We're happy to choose to call us home. Please don't hesitate to reach out to us if you ever need anything assistance. - Andrew, Community Manager

4 out of 5 stars
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Posted On: 6/22/2021

Great place to live!

This is one of the quietest places I've ever lived and I've rented a bit for my young age. The grounds are well kept. Our unit feels very well insulated, and the staff are responsive and kind (especially Tammy)! As a family of 4 with 2 small children, we are very happy with our decision to move here.
By: Nichole C.   
Source: Property Site Read Property Manager's Response

We're happy to hear that you are enjoying your home and that our team and Tammy have been there to help anyway they can. Thank you for taking a moment the review - Andrew, Community Manager

5 out of 5 stars
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Posted On: 5/28/2021

Exceptional staff

Tammy, the rental agent was very accomidating. I had fast and last minute service. She was very informative. The property is very clean and my apartment on move in was spectacular.
By: Antoinette Johnson     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review, we're very happy that you are enjoying your new home and that Tammy made the move in process so easy! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 5/12/2021

Staff Review.

My experience even from the very beginning has been wonderful all in part to Tammy, Jon, Jessica, and Chris. They each have been friendly, helpful, courtesy and kind. I appreciate what an amazing team they are, and they have made my personal experience here the very best!
By: Rachel   
Source: Property Site Read Property Manager's Response

Thank you for acknowledging the team, they are all very committed to the property and everyone who calls us home. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 5/12/2021

Maintenance Review.

I recently had a slow leak at my bathroom sink this past weekend, and submitted a maintenance request. Scott came bright and early on Monday morning to fix it, but not only that he found that there was also a leak underneath the sink as well. I came home from work to a brand new installed faucet that day, and I was amazed at what a thorough and absolutely wonderful job he did. I honestly couldn’t ask for a better maintenance person.
By: Rachel   
Source: Property Site Read Property Manager's Response

Thank you for sharing your experience. I will be sure Scott sees this review! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 5/3/2021

Review

I have lived here for 5 years. And it has been a great experience. The staff has always been very accommodating to me. The maintenance staff has always been pleasant and they know their job. Plus the rental office is always doing things. Like movie night and different things. And I think that is so nice. The only thing that I didn’t like is. The valet service, it should be for the people who want it. I didn’t like the idea, of being forced to have it. But other than that. I would recommend the apartments highly.
By: Carol   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to post a review. We're happy to hear that you enjoy all of the resident activities that the team hosts. We have a few scheduled already for this year, keep an eye out for notices about them! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/27/2021

Hidden Gem

Every encounter with the staff here has exceeded my expectations, Andrew and Jessica are very responsive and always helpful. The maintenance team is stellar, their response turnaround is like no other. The grounds are clean and neat and I love the mature landscaping which makes this community so special. Leasing has fun games and activities, always engaging with the community. Food trucks planned during quarantine was everything! Hoping that continues this spring/summer!
By: Sharon Brent     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for such a great review. We love the positive feedback and are so happy we're meeting your expectations. Also glad to hear how much you enjoy the property and events the team hosts. Keep an eye out for more this year as well! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/26/2021

Rockstars in the Leasing Office

Christiaan and his staff at the leasing office are phenomenal. Professionalism to the 10th degree, very knowledgeable and accommodating! My apartment was spotless upon move in and all promised items and amenities were in perfect condition. I definitely give this place 5 out of 5 stars!
By: Adam     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Adam for the great review. So happy to hear the team, especially Christiaan, went above and beyond to take care of you. Reach out to us for anything you need in the future. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/22/2021

Chosen for the location, stayed because of the Staff

I have lived at The Manor for over 10 years. I moved in principally for the location and proximity to 270. However, I remained because of the excellent office and maintenance staff's acumen and superlative customer service. Each member of the staff has always treated my requests and queries with the utmost respect. I have always felt heard and appreciated. I would recommend this apartment complex.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you very much for the great review. It's always great to hear from our residents that have called us home for so long. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/21/2021

I chose to stay

Every time my lease came up for review I would look for a new place but it never took very long to choose to stay right here at The Manor. It comes down to two factors that outshine every other community. Floor plans can be comparable, pricing is competitive and very slightly from community to community. What makes the difference at The Manor is the people. When you need help with something the office staff is always available and speak to you with kindness and respect and remember your name. If it's maintenance, and let's face it that always comes up, the maintenance staff responds to your request if not the day of your request the day after. The maintenance staff go the extra mile to accommodate your request and do so with skill and perfection as if they were working on their own home. I've lived in many communities on both coasts and in many states. The Manor and its staff are simply put outstanding that's why I choose to stay.
By: Pamela Ritondale     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking the time to post such nice feedback on the team. I'll be sure to share this with everyone! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 4/20/2021

Family friendly and calming environment

Living at the manor has been great. It is a quiet area , almost like an isolated resort, yet we are so close to everything we need. I love it. Neighbors are friendly and speak to everyone , and the staff is very kind and helpful. My family gets compliments on our apartment whenever people come to visit. Its a great place to live!
By: Shawn Price     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review, We are happy to hear you are enjoying the location of the community. It is very close to just about everything you need yet we are tucked away nicely. If you ever need anything, please don't hesitate to ask the team! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/20/2021

Amazing place

I've been living here for two years and the place is beautiful! I could say that this is one of the best places I've ever lived. The community is very quiet, there are many events and all the staff are very friendly. They are always there to help. During the pandemic the office staff tried to help in everything they can providing information and keep us updated about all the situation. I really recommend this place
By: Maria   
Source: Property Site Read Property Manager's Response

We're very happy to read your review and that you are happy to call the community home. We're always here to help! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 4/19/2021

Love it here !

I have been living at the manor for almost a year and I love it. The community is quiet and neighbors are friendly. I feel very safe walking throughout the property. My family loves it here, the apartment is spacious and has pretty modern amenities. The maintenance staff is kind and very helpful. In rare instances when I have a work order place, the staff addresses the issue quickly and fixes the problem within one business day. I love living here.
By: Jarena Griffin     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review, so happy to hear our service team is taking good care of you. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/19/2021

Just what we were looking for!

When we decided to move to Frederick, we did a lot of apartment hunting! The Residences at the Manor had exactly what we were looking for—pet friendly, a convenient floor plan, floor to ceiling windows with a view of tall green trees, amenities such as a dog-wash station, and a biking trail that leads right into the heart of Frederick. We feel safe here, and rarely hear noise from other residents. The staff has been helpful and maintenance is on top of any needs we have! If at any point our needs change we will be looking on-site for our next home.
By: Lucy1189   
Source: Property Site Read Property Manager's Response

Thank you so much for the great review. We're glad you are so happy in your home. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/19/2021

My 14th year living here At The Residences At The Manor

My experiences living here At The Manor has been "Great, because of several reasons. Such as: the office staff are professional, kind, caring, very reasonable, and attentive to your needs, having events to give back to us residents: contest, movie night, hot dog smorgasbord day, community yard sales yearly, wine and dine. I even had the opportunity to volunteer to do a radio commercial for this complex. The maintenance crew is awesome with repairs and very knowledgeable when it comes to their job. They are respectful, honest and thorough with everything they do. They are also good with cleaning parking lots during snow removal. Security is also on point when you need them and listen to you if you have a problem, they act rather quickly to your call. I am grateful to have a key to our weight room and can go any time of day or night and the landscapers take care of the property. We also have a playground for the children, a pool, a dog station to bathe your pet and doggie bags station all around the grounds. we even have a one bedroom guest house you can reserve and rent when your family comes to town. It's fully furnished, flat screen tv, cable, full bath, stackable washer and dryer, pots and pans and silverware. just bring food for the fridge and trash bags and remember Do Not Smoke in there and you are welcome. Our community is close to schools, shopping centers, motels, gas stations transportation. Very convenient location. I LOVE LIVING HERE AT THE RESIDENCES AT THE MANOR!
By: Jacqueline Myers     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you. you are always so kind with your reviews of the property and the team. We appreciate you and are pleased to continue to provide you with excellent customer service after so many years! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/19/2021

Future Resident

Though I haven't moved in yet, the staff at the Residence at the Manor have been incredibly helpful. Christiaan has worked hard to ensure that no question goes unanswered and has made the move in process easy. Great first impression for a future resident!
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for the review. So happy to hear that Christiaan is making the process easy. We look forward to having you as part of the community soon. -Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 4/16/2021

Wonderful Place to Live

I really enjoyed staying at the residences at the Manor. I moved here from Ohio and Tammy was so very helpful and kind. If fact I am relocating due to my job and I chose to stay at a sister property in VA!! The staff is AMAZING, always available to assist with anything I needed. They made the move very easy. I gave a lower score amenities only because I didn't get to enjoy many of them due to COVID!! Thank you Tammy for all you did for me while I lived here. You are AMAZING!!
By: Pamela West     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review. Tammy is a great team member, very happy to hear she took care of you. Enjoy our sister property! They have a great team there as well. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/14/2021

Best Apartment Complex

I love the manor apartments. This is definitely a place you can call home. It has great amenities; gym that you can use 24/7, pool during the summer. The staff are so attentive and nice. Parking is unassigned but I have 2 cars and parking has always been easy for us. It’s a very safe environment. They have security that will patrol throughout the day and night. It’s definitely a great place to live. If you are looking for an apartment complex with great amenities, attentive staff, clean+ quiet place :) This is it ??????????
By: María Flores     Verified Resident
Source: Property Site Read Property Manager's Response

Such a nice review, thank you! We're glad to hear how happy you are to be part of the community. We're glad you are enjoying the amenities as well. - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 4/14/2021

Happy home

It is quiet, which is nice because I sleep odd hours due to rotating shift work. It is very easy to get on and off the highway from here. There is also the walking paths to get downtown.
By: Brandy Frie     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Brandy for the review. It was so cool the City of Frederick connected the park to downtown Frederick along the path! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 4/14/2021

Delighted to be part of Residences at Manor

We absolutely love living here. We are residents here since a long time now and we like our floor plan, bright light all through the year. Maintenance service is super reliable . All the staff , maintenance guys are helpful to talk with and they always come up with solution. I have always seen families living here with kids and it makes me feel safe. For all nature lovers , this property is exactly what you might be looking for due to its proximity to trail which connect to Downtown Frederick. Gambrill state park is 15 mins drive from here, if you are lucky you might even get an apartment facing the catoctin mountains. All essential stores are within 10 mins of drive from here. I would only request for a tiny addition of having composting facility on property along with some pollination friendly flowers and shrubs ! Thank you team for making us feel at home !!!
By: Neeha   
Source: Property Site Read Property Manager's Response

Thank you for the review! We're so happy to hear you are enjoying all the community has to offer outdoors and our location makes it so much easier to access the outdoors. Gambrill State Park is fantastic if you like the outdoors. Concerning the pollination friendly flowers, reach out to the office we'd love to tell you about the recent addition of a honey bee hive we put here at the property! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/14/2021

Great neighborhood

We have been living here for two years and we have enjoyed every minute of it. from the amazing office staff to the neighborhood nothing has been a disappointment we haven’t had any problems with pest or bugs in the home. if we need anything repaired the maintenance is always prompt with responding to the work orders it’s very peaceful and the neighbors are always friendly. I would recommend the residences to any family
By: Raya D     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review! So pleased to hear that our service team is meeting your needs. We're always here to help! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/14/2021

I Am Happy to Call The Residences at The Manor Home

The Residences at The Manor is a wonderful place to stay, albeit long or short. The amenities are abundant for it's location, the location itself is very well placed and the staff of The Residences are extremely welcoming, they follow through and are on their toes the best they can, at all hours possible. I'll have been here a year at the end of this summer. The Residences at The Manor here is an old mansion, a manor, surrounded by beginning with the 3 story places east, then more 4 story places headed west. A bit north is a path that leads through a very very nice park out to another park, new, with a meadow in it and a few paths in it which leads out to yet another park downtown, Baker Park. And by then you're at the west side of downtown and all the way into the heart of the city. On the south of The Manor is the local famous Golden Mile, route 40, with also an abundance of shops, restaurants and department type stores, which heads from downtown all the way out to the mountains where you'll find lots of overlooks and scenic views, paths, parks, camping, glamping, farms, fishing, lakes, you name it .. The Residences at The Manor is on the north side of route 40, this Golden Mile. Right in the middle. Headed west on Key Parkway which runs along-side of The Residences is more places, houses, neighborhoods and out to route 40 once again. Headed east is the same. On the backside of route 40 is a big gym (I tend to like the outdoors so I don't particularly enjoy inside gyms), a few medicine stores and then a nice car dealership and then left brings you right past the parks. I am happy to leave this review. Life can be stressful. But, day in and day out aside from life's woes, I am glad to call The Residences at The Manor my home. However long or short that may be.
By: Jon B     Verified Resident
Source: Property Site Read Property Manager's Response

Such a great review Jon, thank you! We're so glad you are enjoying all the outdoors that we are located so close to. Frederick has a lot to offer and we are right in the middle of it all! Very pleased to hear that you have enjoyed your last year with us! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/14/2021

Place to call home!

Living here is so peaceful. The landscaping here is always well kept. The maintenance/ valet staff always make us residents a top priority in keeping the apartment fixed and grounds are kept clean. This particular apartment location is close to all your shopping centers and popular restaurants. I actually moved here from the south and from day one, Christian has been very pleasant and quick with answering all of my questions and needs were met. He showed my family around the apartment community while on FaceTime to see the apartment due to COVID, since I was not able to view the apartment community at that time. The other staff and apartment manager accommodated in so many ways upon my arrival. The entire staff is very helpful, as I would like to rate this apartment building and staff a 10+. Don’t think twice in moving here as this is the place you can call home!!
By: Resident   
Source: Property Site Read Property Manager's Response

We are so pleased to head such great feedback and happy to hear you are enjoying your apartment home and the location so much. Christiaan and the rest of our team will always be here to help. Please do not ever hesitate to reach out if you need anything at all. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/14/2021

Tenant

Staff are very friendly and quick to resolve any issues I might, not that there are any other than small minor things. If I have any questions or concerns I hear back from staff within an hour window. They keep the complex looking nice and are on par with snow removal. Really nothing I have negative to say living here the past 5-6mos
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for the feedback. Our team strives to serve the community to the best of their abilities. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/14/2021

You'll love it here... Trust me!

Hands down the best rental property in Frederick! -- (5+ year resident here!) I can be a pretty picky person but The Manor has not let me down The units are large and spacious, ample parking , attentive and quick maintenance and the property grounds are pretty immaculate. The staff is beyond friendly and super caring which is extremely important and concerns - if any- are always addressed in a timely fashion.
By: N.E.     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for such a kind review! We're very happy you've enjoyed calling us home for the last 5-years. Even happier to have met all your expectations along the way. - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 4/14/2021

Lovely Living Environment

My husband & I have lived at The Manor for years and we love everything about it. Everything from the beautiful scenery, to the amenities available, as well as the everlasting memories we have grown with the staff. Thank you so much for what you do and we appreciate you all.
By: Brittany Garrett     Verified Resident
Source: Property Site Read Property Manager's Response

We're so happy to receive such a great review. Our team works hard to give our a residents a place the can be proud to call home. - Andrew, Community Manager

4 out of 5 stars
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Posted On: 4/14/2021

Living at the Manor

I have lived here almost a year now and my favorite thing is the staff. If you need anything they will accommodate you. Especially, maintenance they are on top of things! Parking so great- there is a lot of open space.
By: Jordan     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review. Our team has all worked here for many years, we're happy to help anyway we can! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/14/2021

Recent move in.

I recently moved into my apartment and I found it to be just what I needed. Everything is clean and well maintained. I want to give a shout-out to Christiaan for all of his help with the moving process! He has answered every question I have had and continues to check in with me to make sure my transition is moving smoothly. I’d give him a 11/10!
By: Chris   
Source: Property Site Read Property Manager's Response

Thank you Chris for the feedback! Christiaan will forever go above and beyond to help out. I'm very pleased to hear the positive feedback and will be sure Christiaan sees the review! - Andrew, Community Manager

4.5 out of 5 stars
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Posted On: 4/13/2021

Review

I really enjoy living here , the staff and neighbors are very kind and helpful. I love the fact that someone picks up our trash. I enjoy using the tennis court and walking around the property. It’s a also a perk that we are so close to a number of stores and restaurants.
By: Destiny Jackson     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking the time to post such a great review. We're happy to hear that you are enjoying your home! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/13/2021

Christiaan Apartment Showing

Christiaan has been super helpful through out our process of looking for an apartment at residences so far! Very friendly and knowledgeable, we can't wait to be residents full time! If you're looking for apartments ask for Christiaan he'll help you find what you're looking for!
By: Hannah   
Source: Property Site Read Property Manager's Response

Christiaan is a super star! He will always go above and beyond to help our residents. - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/13/2021

Safe Place

I have lived at the Residents at the Manor now for 9 years. I am very happy here.I was looking for somewhere safe and also convenient to shopping areas and boy did I pick a winner. There are several varieties of groceries stores, convenience store, fastfood restaurants and sit in restaurants, along with department stores. The Manor for me is about the safety I truly feel safe here. Another plus is the staff, offices maintenances and ground crew are by far the best.
By: Eleanor Battles     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much Ms. Battles for the great review, we've enjoyed having you as part of our community for all these years! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/12/2021

So happy!

I was starting over in life after many obstacles and struggles. I never dreamed I would be living in such a wonderful apartment and community. The staff went above and beyond to help me find the perfect apartment for me. I have already started referring many here. I couldn't be happier!
By: Nicole Howard     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you very much for the review, we are ecstatic to hear how happy you are in your new home. I am so pleased to hear how our team has made you feel some comfortable. Please do not ever hesitate to reach out to us for anything at all! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/12/2021

Apartments ground well kept

I was looking for nice and quiet location. And staff is seemed very pleasant. Went to view model apt, Tammy showed me a model apartment. She was very understanding, very nice demeanor and she was attentive to my concerns. I am enthusiastic about moving in.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for the positive feedback! - Andrew, Community Manager

5 out of 5 stars
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Posted On: 4/12/2021

Best Apartment! Best Value!

My husband and I moved here after he was assigned to Fort Detrick. This is the best apartment complex we have lived in so far and we plan on continue living here until his contract is up! Probably even after! Super convenient to the Golden Mile and connecting highways, beautiful grounds for walking or jogging. Amazingly kind and helpful staff. The neighborhood is quiet and everyone is very kind to one another. Porches are well kept and there is amazing curbside appeal. Just a fantastic place to live and thrive!
By: Julieanna & Colton Moore     Verified Resident
Source: Property Site Read Property Manager's Response

Hi - thank you very much for the great review! We are super happy to hear that you are enjoying your apartment home, its location and that our team is exceeding your expectations. - Andrew, Community Manager

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials