The Residences at the Manor Apartments, Maryland, 21702
Call us : (833) 580-8656

Reviews for The Residences at the Manor Apartments

Posted On: 6/29/2021

Moving Made Easy!

Christiaan D. has made the moving process so easy! He guided me through the application and leasing process every step of the way. I had a million questions and he answered every single one of them and was very patient with me! Thank you Christiaan for making this an easy process!
By: Michelle     Verified Resident
Source: Property Site Read Property Manager's Response

We're very happy to hear that Christiaan made the process go so smoothly for you, welcome to the community! - Andrew, Community Manager

Posted On: 6/24/2021

A Wonderful Experience!

Christiaan D. was my leasing consultant and helped me every step of the way! Him and the staff are wonderful to work with, and they literally made the moving process so smooth. I truly appreciate how they go out of their way, above and beyond to make sure that everything is perfect. Thank you Christiaan!
By: Idely     Verified Resident
Source: Property Site Read Property Manager's Response

I am so glad to hear how easy Christiaan made the move in process for you. We're happy you choose to call us home and out entire team will be here for you no matter what you need. Thank you for the great review. - Andrew, Community Manager

Posted On: 6/22/2021

Just moved in

Just moved into the Residences at the Manor and could not be happier with the way in which me and my family have been treated. The staff is helpful and timely and the living space is truly comfortable and clean. The only challenge is walking around to the various sections of the manor as the campus crosses a busy street without a walk stop or stoplights. Otherwise, the move was easy and everyone on staff has been helpful.
By: Alvaro Silva     Verified Resident
Source: Property Site Read Property Manager's Response

Great to hear that you are enjoying your new home. We're happy to choose to call us home. Please don't hesitate to reach out to us if you ever need anything assistance. - Andrew, Community Manager

Posted On: 6/22/2021

Great place to live!

This is one of the quietest places I've ever lived and I've rented a bit for my young age. The grounds are well kept. Our unit feels very well insulated, and the staff are responsive and kind (especially Tammy)! As a family of 4 with 2 small children, we are very happy with our decision to move here.
By: Nichole C.   
Source: Property Site Read Property Manager's Response

We're happy to hear that you are enjoying your home and that our team and Tammy have been there to help anyway they can. Thank you for taking a moment the review - Andrew, Community Manager

Posted On: 5/28/2021

Exceptional staff

Tammy, the rental agent was very accomidating. I had fast and last minute service. She was very informative. The property is very clean and my apartment on move in was spectacular.
By: Antoinette Johnson     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review, we're very happy that you are enjoying your new home and that Tammy made the move in process so easy! - Andrew, Community Manager

Posted On: 5/12/2021

Staff Review.

My experience even from the very beginning has been wonderful all in part to Tammy, Jon, Jessica, and Chris. They each have been friendly, helpful, courtesy and kind. I appreciate what an amazing team they are, and they have made my personal experience here the very best!
By: Rachel   
Source: Property Site Read Property Manager's Response

Thank you for acknowledging the team, they are all very committed to the property and everyone who calls us home. - Andrew, Community Manager

Posted On: 5/12/2021

Maintenance Review.

I recently had a slow leak at my bathroom sink this past weekend, and submitted a maintenance request. Scott came bright and early on Monday morning to fix it, but not only that he found that there was also a leak underneath the sink as well. I came home from work to a brand new installed faucet that day, and I was amazed at what a thorough and absolutely wonderful job he did. I honestly couldn’t ask for a better maintenance person.
By: Rachel   
Source: Property Site Read Property Manager's Response

Thank you for sharing your experience. I will be sure Scott sees this review! - Andrew, Community Manager

Posted On: 5/3/2021

Review

I have lived here for 5 years. And it has been a great experience. The staff has always been very accommodating to me. The maintenance staff has always been pleasant and they know their job. Plus the rental office is always doing things. Like movie night and different things. And I think that is so nice. The only thing that I didn’t like is. The valet service, it should be for the people who want it. I didn’t like the idea, of being forced to have it. But other than that. I would recommend the apartments highly.
By: Carol   
Source: Property Site Read Property Manager's Response

Thank you for taking a moment to post a review. We're happy to hear that you enjoy all of the resident activities that the team hosts. We have a few scheduled already for this year, keep an eye out for notices about them! - Andrew, Community Manager

Posted On: 4/27/2021

Hidden Gem

Every encounter with the staff here has exceeded my expectations, Andrew and Jessica are very responsive and always helpful. The maintenance team is stellar, their response turnaround is like no other. The grounds are clean and neat and I love the mature landscaping which makes this community so special. Leasing has fun games and activities, always engaging with the community. Food trucks planned during quarantine was everything! Hoping that continues this spring/summer!
By: Sharon Brent     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for such a great review. We love the positive feedback and are so happy we're meeting your expectations. Also glad to hear how much you enjoy the property and events the team hosts. Keep an eye out for more this year as well! - Andrew, Community Manager

Posted On: 4/26/2021

Rockstars in the Leasing Office

Christiaan and his staff at the leasing office are phenomenal. Professionalism to the 10th degree, very knowledgeable and accommodating! My apartment was spotless upon move in and all promised items and amenities were in perfect condition. I definitely give this place 5 out of 5 stars!
By: Adam     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Adam for the great review. So happy to hear the team, especially Christiaan, went above and beyond to take care of you. Reach out to us for anything you need in the future. - Andrew, Community Manager

Posted On: 4/22/2021

Chosen for the location, stayed because of the Staff

I have lived at The Manor for over 10 years. I moved in principally for the location and proximity to 270. However, I remained because of the excellent office and maintenance staff's acumen and superlative customer service. Each member of the staff has always treated my requests and queries with the utmost respect. I have always felt heard and appreciated. I would recommend this apartment complex.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you very much for the great review. It's always great to hear from our residents that have called us home for so long. - Andrew, Community Manager

Posted On: 4/21/2021

I chose to stay

Every time my lease came up for review I would look for a new place but it never took very long to choose to stay right here at The Manor. It comes down to two factors that outshine every other community. Floor plans can be comparable, pricing is competitive and very slightly from community to community. What makes the difference at The Manor is the people. When you need help with something the office staff is always available and speak to you with kindness and respect and remember your name. If it's maintenance, and let's face it that always comes up, the maintenance staff responds to your request if not the day of your request the day after. The maintenance staff go the extra mile to accommodate your request and do so with skill and perfection as if they were working on their own home. I've lived in many communities on both coasts and in many states. The Manor and its staff are simply put outstanding that's why I choose to stay.
By: Pamela Ritondale     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking the time to post such nice feedback on the team. I'll be sure to share this with everyone! - Andrew, Community Manager

Posted On: 4/20/2021

Family friendly and calming environment

Living at the manor has been great. It is a quiet area , almost like an isolated resort, yet we are so close to everything we need. I love it. Neighbors are friendly and speak to everyone , and the staff is very kind and helpful. My family gets compliments on our apartment whenever people come to visit. Its a great place to live!
By: Shawn Price     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review, We are happy to hear you are enjoying the location of the community. It is very close to just about everything you need yet we are tucked away nicely. If you ever need anything, please don't hesitate to ask the team! - Andrew, Community Manager

Posted On: 4/20/2021

Amazing place

I've been living here for two years and the place is beautiful! I could say that this is one of the best places I've ever lived. The community is very quiet, there are many events and all the staff are very friendly. They are always there to help. During the pandemic the office staff tried to help in everything they can providing information and keep us updated about all the situation. I really recommend this place
By: Maria   
Source: Property Site Read Property Manager's Response

We're very happy to read your review and that you are happy to call the community home. We're always here to help! - Andrew, Community Manager

Posted On: 4/19/2021

Love it here !

I have been living at the manor for almost a year and I love it. The community is quiet and neighbors are friendly. I feel very safe walking throughout the property. My family loves it here, the apartment is spacious and has pretty modern amenities. The maintenance staff is kind and very helpful. In rare instances when I have a work order place, the staff addresses the issue quickly and fixes the problem within one business day. I love living here.
By: Jarena Griffin     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review, so happy to hear our service team is taking good care of you. - Andrew, Community Manager

Posted On: 4/19/2021

Just what we were looking for!

When we decided to move to Frederick, we did a lot of apartment hunting! The Residences at the Manor had exactly what we were looking for—pet friendly, a convenient floor plan, floor to ceiling windows with a view of tall green trees, amenities such as a dog-wash station, and a biking trail that leads right into the heart of Frederick. We feel safe here, and rarely hear noise from other residents. The staff has been helpful and maintenance is on top of any needs we have! If at any point our needs change we will be looking on-site for our next home.
By: Lucy1189   
Source: Property Site Read Property Manager's Response

Thank you so much for the great review. We're glad you are so happy in your home. - Andrew, Community Manager

Posted On: 4/19/2021

My 14th year living here At The Residences At The Manor

My experiences living here At The Manor has been "Great, because of several reasons. Such as: the office staff are professional, kind, caring, very reasonable, and attentive to your needs, having events to give back to us residents: contest, movie night, hot dog smorgasbord day, community yard sales yearly, wine and dine. I even had the opportunity to volunteer to do a radio commercial for this complex. The maintenance crew is awesome with repairs and very knowledgeable when it comes to their job. They are respectful, honest and thorough with everything they do. They are also good with cleaning parking lots during snow removal. Security is also on point when you need them and listen to you if you have a problem, they act rather quickly to your call. I am grateful to have a key to our weight room and can go any time of day or night and the landscapers take care of the property. We also have a playground for the children, a pool, a dog station to bathe your pet and doggie bags station all around the grounds. we even have a one bedroom guest house you can reserve and rent when your family comes to town. It's fully furnished, flat screen tv, cable, full bath, stackable washer and dryer, pots and pans and silverware. just bring food for the fridge and trash bags and remember Do Not Smoke in there and you are welcome. Our community is close to schools, shopping centers, motels, gas stations transportation. Very convenient location. I LOVE LIVING HERE AT THE RESIDENCES AT THE MANOR!
By: Jacqueline Myers     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you. you are always so kind with your reviews of the property and the team. We appreciate you and are pleased to continue to provide you with excellent customer service after so many years! - Andrew, Community Manager

Posted On: 4/19/2021

Future Resident

Though I haven't moved in yet, the staff at the Residence at the Manor have been incredibly helpful. Christiaan has worked hard to ensure that no question goes unanswered and has made the move in process easy. Great first impression for a future resident!
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for the review. So happy to hear that Christiaan is making the process easy. We look forward to having you as part of the community soon. -Andrew, Community Manager

Posted On: 4/16/2021

Wonderful Place to Live

I really enjoyed staying at the residences at the Manor. I moved here from Ohio and Tammy was so very helpful and kind. If fact I am relocating due to my job and I chose to stay at a sister property in VA!! The staff is AMAZING, always available to assist with anything I needed. They made the move very easy. I gave a lower score amenities only because I didn't get to enjoy many of them due to COVID!! Thank you Tammy for all you did for me while I lived here. You are AMAZING!!
By: Pamela West     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review. Tammy is a great team member, very happy to hear she took care of you. Enjoy our sister property! They have a great team there as well. - Andrew, Community Manager

Posted On: 4/14/2021

Best Apartment Complex

I love the manor apartments. This is definitely a place you can call home. It has great amenities; gym that you can use 24/7, pool during the summer. The staff are so attentive and nice. Parking is unassigned but I have 2 cars and parking has always been easy for us. It’s a very safe environment. They have security that will patrol throughout the day and night. It’s definitely a great place to live. If you are looking for an apartment complex with great amenities, attentive staff, clean+ quiet place :) This is it ??????????
By: María Flores     Verified Resident
Source: Property Site Read Property Manager's Response

Such a nice review, thank you! We're glad to hear how happy you are to be part of the community. We're glad you are enjoying the amenities as well. - Andrew, Community Manager

Posted On: 4/14/2021

Happy home

It is quiet, which is nice because I sleep odd hours due to rotating shift work. It is very easy to get on and off the highway from here. There is also the walking paths to get downtown.
By: Brandy Frie     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you Brandy for the review. It was so cool the City of Frederick connected the park to downtown Frederick along the path! - Andrew, Community Manager

Posted On: 4/14/2021

Delighted to be part of Residences at Manor

We absolutely love living here. We are residents here since a long time now and we like our floor plan, bright light all through the year. Maintenance service is super reliable . All the staff , maintenance guys are helpful to talk with and they always come up with solution. I have always seen families living here with kids and it makes me feel safe. For all nature lovers , this property is exactly what you might be looking for due to its proximity to trail which connect to Downtown Frederick. Gambrill state park is 15 mins drive from here, if you are lucky you might even get an apartment facing the catoctin mountains. All essential stores are within 10 mins of drive from here. I would only request for a tiny addition of having composting facility on property along with some pollination friendly flowers and shrubs ! Thank you team for making us feel at home !!!
By: Neeha   
Source: Property Site Read Property Manager's Response

Thank you for the review! We're so happy to hear you are enjoying all the community has to offer outdoors and our location makes it so much easier to access the outdoors. Gambrill State Park is fantastic if you like the outdoors. Concerning the pollination friendly flowers, reach out to the office we'd love to tell you about the recent addition of a honey bee hive we put here at the property! - Andrew, Community Manager

Posted On: 4/14/2021

Great neighborhood

We have been living here for two years and we have enjoyed every minute of it. from the amazing office staff to the neighborhood nothing has been a disappointment we haven’t had any problems with pest or bugs in the home. if we need anything repaired the maintenance is always prompt with responding to the work orders it’s very peaceful and the neighbors are always friendly. I would recommend the residences to any family
By: Raya D     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review! So pleased to hear that our service team is meeting your needs. We're always here to help! - Andrew, Community Manager

Posted On: 4/14/2021

I Am Happy to Call The Residences at The Manor Home

The Residences at The Manor is a wonderful place to stay, albeit long or short. The amenities are abundant for it's location, the location itself is very well placed and the staff of The Residences are extremely welcoming, they follow through and are on their toes the best they can, at all hours possible. I'll have been here a year at the end of this summer. The Residences at The Manor here is an old mansion, a manor, surrounded by beginning with the 3 story places east, then more 4 story places headed west. A bit north is a path that leads through a very very nice park out to another park, new, with a meadow in it and a few paths in it which leads out to yet another park downtown, Baker Park. And by then you're at the west side of downtown and all the way into the heart of the city. On the south of The Manor is the local famous Golden Mile, route 40, with also an abundance of shops, restaurants and department type stores, which heads from downtown all the way out to the mountains where you'll find lots of overlooks and scenic views, paths, parks, camping, glamping, farms, fishing, lakes, you name it .. The Residences at The Manor is on the north side of route 40, this Golden Mile. Right in the middle. Headed west on Key Parkway which runs along-side of The Residences is more places, houses, neighborhoods and out to route 40 once again. Headed east is the same. On the backside of route 40 is a big gym (I tend to like the outdoors so I don't particularly enjoy inside gyms), a few medicine stores and then a nice car dealership and then left brings you right past the parks. I am happy to leave this review. Life can be stressful. But, day in and day out aside from life's woes, I am glad to call The Residences at The Manor my home. However long or short that may be.
By: Jon B     Verified Resident
Source: Property Site Read Property Manager's Response

Such a great review Jon, thank you! We're so glad you are enjoying all the outdoors that we are located so close to. Frederick has a lot to offer and we are right in the middle of it all! Very pleased to hear that you have enjoyed your last year with us! - Andrew, Community Manager

Posted On: 4/14/2021

Place to call home!

Living here is so peaceful. The landscaping here is always well kept. The maintenance/ valet staff always make us residents a top priority in keeping the apartment fixed and grounds are kept clean. This particular apartment location is close to all your shopping centers and popular restaurants. I actually moved here from the south and from day one, Christian has been very pleasant and quick with answering all of my questions and needs were met. He showed my family around the apartment community while on FaceTime to see the apartment due to COVID, since I was not able to view the apartment community at that time. The other staff and apartment manager accommodated in so many ways upon my arrival. The entire staff is very helpful, as I would like to rate this apartment building and staff a 10+. Don’t think twice in moving here as this is the place you can call home!!
By: Resident   
Source: Property Site Read Property Manager's Response

We are so pleased to head such great feedback and happy to hear you are enjoying your apartment home and the location so much. Christiaan and the rest of our team will always be here to help. Please do not ever hesitate to reach out if you need anything at all. - Andrew, Community Manager

Posted On: 4/14/2021

Tenant

Staff are very friendly and quick to resolve any issues I might, not that there are any other than small minor things. If I have any questions or concerns I hear back from staff within an hour window. They keep the complex looking nice and are on par with snow removal. Really nothing I have negative to say living here the past 5-6mos
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for the feedback. Our team strives to serve the community to the best of their abilities. - Andrew, Community Manager

Posted On: 4/14/2021

You'll love it here... Trust me!

Hands down the best rental property in Frederick! -- (5+ year resident here!) I can be a pretty picky person but The Manor has not let me down The units are large and spacious, ample parking , attentive and quick maintenance and the property grounds are pretty immaculate. The staff is beyond friendly and super caring which is extremely important and concerns - if any- are always addressed in a timely fashion.
By: N.E.     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for such a kind review! We're very happy you've enjoyed calling us home for the last 5-years. Even happier to have met all your expectations along the way. - Andrew, Community Manager

Posted On: 4/14/2021

Lovely Living Environment

My husband & I have lived at The Manor for years and we love everything about it. Everything from the beautiful scenery, to the amenities available, as well as the everlasting memories we have grown with the staff. Thank you so much for what you do and we appreciate you all.
By: Brittany Garrett     Verified Resident
Source: Property Site Read Property Manager's Response

We're so happy to receive such a great review. Our team works hard to give our a residents a place the can be proud to call home. - Andrew, Community Manager

Posted On: 4/14/2021

Living at the Manor

I have lived here almost a year now and my favorite thing is the staff. If you need anything they will accommodate you. Especially, maintenance they are on top of things! Parking so great- there is a lot of open space.
By: Jordan     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the review. Our team has all worked here for many years, we're happy to help anyway we can! - Andrew, Community Manager

Posted On: 4/14/2021

Recent move in.

I recently moved into my apartment and I found it to be just what I needed. Everything is clean and well maintained. I want to give a shout-out to Christiaan for all of his help with the moving process! He has answered every question I have had and continues to check in with me to make sure my transition is moving smoothly. I’d give him a 11/10!
By: Chris   
Source: Property Site Read Property Manager's Response

Thank you Chris for the feedback! Christiaan will forever go above and beyond to help out. I'm very pleased to hear the positive feedback and will be sure Christiaan sees the review! - Andrew, Community Manager

Posted On: 4/13/2021

Review

I really enjoy living here , the staff and neighbors are very kind and helpful. I love the fact that someone picks up our trash. I enjoy using the tennis court and walking around the property. It’s a also a perk that we are so close to a number of stores and restaurants.
By: Destiny Jackson     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking the time to post such a great review. We're happy to hear that you are enjoying your home! - Andrew, Community Manager

Posted On: 4/13/2021

Christiaan Apartment Showing

Christiaan has been super helpful through out our process of looking for an apartment at residences so far! Very friendly and knowledgeable, we can't wait to be residents full time! If you're looking for apartments ask for Christiaan he'll help you find what you're looking for!
By: Hannah   
Source: Property Site Read Property Manager's Response

Christiaan is a super star! He will always go above and beyond to help our residents. - Andrew, Community Manager

Posted On: 4/13/2021

Safe Place

I have lived at the Residents at the Manor now for 9 years. I am very happy here.I was looking for somewhere safe and also convenient to shopping areas and boy did I pick a winner. There are several varieties of groceries stores, convenience store, fastfood restaurants and sit in restaurants, along with department stores. The Manor for me is about the safety I truly feel safe here. Another plus is the staff, offices maintenances and ground crew are by far the best.
By: Eleanor Battles     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much Ms. Battles for the great review, we've enjoyed having you as part of our community for all these years! - Andrew, Community Manager

Posted On: 4/12/2021

So happy!

I was starting over in life after many obstacles and struggles. I never dreamed I would be living in such a wonderful apartment and community. The staff went above and beyond to help me find the perfect apartment for me. I have already started referring many here. I couldn't be happier!
By: Nicole Howard     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you very much for the review, we are ecstatic to hear how happy you are in your new home. I am so pleased to hear how our team has made you feel some comfortable. Please do not ever hesitate to reach out to us for anything at all! - Andrew, Community Manager

Posted On: 4/12/2021

Apartments ground well kept

I was looking for nice and quiet location. And staff is seemed very pleasant. Went to view model apt, Tammy showed me a model apartment. She was very understanding, very nice demeanor and she was attentive to my concerns. I am enthusiastic about moving in.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for the positive feedback! - Andrew, Community Manager

Posted On: 4/12/2021

Best Apartment! Best Value!

My husband and I moved here after he was assigned to Fort Detrick. This is the best apartment complex we have lived in so far and we plan on continue living here until his contract is up! Probably even after! Super convenient to the Golden Mile and connecting highways, beautiful grounds for walking or jogging. Amazingly kind and helpful staff. The neighborhood is quiet and everyone is very kind to one another. Porches are well kept and there is amazing curbside appeal. Just a fantastic place to live and thrive!
By: Julieanna & Colton Moore     Verified Resident
Source: Property Site Read Property Manager's Response

Hi - thank you very much for the great review! We are super happy to hear that you are enjoying your apartment home, its location and that our team is exceeding your expectations. - Andrew, Community Manager

Overall Rating

5 out of 5 stars

Ratings By Category

Staff
5 out of 5 stars
Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials