Reviews
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Friendly Staff and Easy Move-in
My spouse and I moved in to the Manor towards the end of August. We are really impressed with the staff, both from the leasing ... office (Deborah B) and Maintenance Crew (Mike and all his crew). Deborah made us feel at home even before we signed the lease. She is friendly and charismatic and made sure to answer all our questions. Christiaan also helped us on move-in day. He was very helpful and made sure to give us a warm welcome. The neighborhood is quiet even though it is in a busy area. We look forward to becoming part of the community. Read More about Friendly Staff and Easy Move-inBy: Abraham
Flexible & Communicative
Christiaan and the rest of the staff have been helpful & flexible during our move in, they have worked with us to make ... sure the transition was as easy as possible & worked to accommodate all of our needs! Read More about Flexible & CommunicativeBy: Anonymous
5/5
Amazing level of professionalism. Wife loves to go to the gym at night and we appreciate the abundance of security and surveillance. ... Gives me a peace of mind! Maintenace comes to solve our issues within a timely manner. Only thing is I'd hope to get notified when maintenance shows up. Were a little spooked not knowing someone was working on our door handle, haha. Happy to see emails being sent following up on what was done, at what time and exactly by who. Christian was awesome to make sure everything was communicated properly and kept us up to date. Thank you Deborah for your continuous honesty and your uplifting conversations. :) Read More about 5/5By: Jaquan
Love the Amenities!
Definitely an upgrade from our last home. I love our tall ceilings and tall windows/deck. Very spacious. Love that there ... is free-range parking. Dog park, dog spa, gym, pool, bathrooms where you can shower, lobby is nice and clean and this place offers so much I can go on. Love love it. The staff and team are very professional and understanding. Love their relationship with their residences. Thank you, Christian and Debrah for the pleasurable experience. Read More about Love the Amenities!By: Lili
Incredibly helpful and friendly staff
We were under a very tight time-line to get my daughter moved in. Christiaan was fabulous in helping to expedite the process ... as much as possible and was very responsive to my MANY emails and inquiries. He even came in on his day off to make sure we were all set on move in day. Thanks so much! The property itself is very beautiful and the apartments are very nice and well kept. Read More about Incredibly helpful and friendly staffBy: Marilyn
Amazing New Home
Just rented out my amazing new home at The Residence and I couldn’t be more happy! The apartment is so spacious and beautiful! ... Thank you to Christiaan the Leasing Manager for being so accommodating and for his hospitality! I would recommend this place for anyone looking to settle down in a quiet, beautiful Apartment complex Read More about Amazing New HomeBy: Anonymous
Long Time Resident
I’ve been at the Manor for 5 years and had to make some changes to my lease for my next renewal. Christian made the process ... easy and his patience and compassion reminded me why I’ve stayed here so long. Read More about Long Time ResidentBy: Anonymous
Staff is helpful and prompt
I needed assistance with my rental history documents for my records, the apartment Manager Christiaan was very helpful and ... quick to respond to my request. They are a kind and helpful staff. Read More about Staff is helpful and promptBy: Shateece T Verified Resident
Happy new residents!
I am very excited to have moved into this community. It is a beautiful property with kind staff. Looking forward to spending ... time at the pool and attending community nights! Read More about Happy new residents!By: Anonymous
Incredibly happy to be here!
Just as the struggle and stress of finding an apartment was building up, Christiaan truly saved the day! From the moment ... we first toured, I knew this was my home. Christiaan and Noah both showed us kindness and guidance through our transition and I couldn't be more grateful! Happy to be a resident at the Manor! <3 Read More about Incredibly happy to be here!By: Mehkare Verified Resident
Beautiful apartment, beautiful grounds!
I'm so pleased to live at the Residences at the Manor! I fell in love with the gorgeous leasing office and well-kept ... grounds from my first visit, and have so enjoyed my new apartment since I moved in last week. I can't speak highly enough of the staff (a special shoutout to Christiaan for all his support). It's a pleasure being here and I highly recommend the community to everyone! Read More about Beautiful apartment, beautiful grounds!By: Jane Snyder Verified Resident
Awesome!
We just moved in to The Residences at The Manor. Our leasing agent, Christiaan, was incredibly helpful with the whole process ... from start to finish and answered all of our questions in a timely manner. The apartments are beautiful and neighbors are friendly. Would definitely recommend these apartments to everyone! Read More about Awesome!By: Ashley
Christiaan is so helpful!
Christiaan is awesome! Christiaan is always available to help, he has always returned calls and emails in a timely manner ... and goes above and beyond to help residents. Awesome place to live and great staff! Read More about Christiaan is so helpful!By: Hannah
!!!!!!!Sharae!!!!!!!!!!!
Sharae was absolutely amazing from the jump! I needed to get moved quickly and really liked the apartments at the Manor. ... She did everything she could to make it happen for me! She was very efficient through and through. She has an amazing personality, she's very friendly and patient. She made the entire moving process as stress free as possible. Thank you Sharae for everything you did for me and continue to do! You are amazing!!! Read More about !!!!!!!Sharae!!!!!!!!!!!By: Lori Sargent Verified Resident
Christiaan is the Best!
We just want to commend and thank Christiaan for a great job getting us settled in and was very knowledgeable in answering ... all questions we had. Would definitely send more business his way. Read More about Christiaan is the Best!By: Rodolfo Monteagudo Verified Resident
The Manor is a great place to stay :)
The maintenance staff is the best a special shout out to Christian. He is awesome. He always answer any questions or concerns ... that I have. overall, the staff Read More about The Manor is a great place to stay :)By: Anonymous
Amazing !
Sharae and Cristiaan were absolutely amazing and so helpful when I was on the hunt for a new apartment, they answered all ... my questions and made me feel very welcomed! The community and the staff are great! Read More about Amazing !By: Stephanie
The Manor rocks
Christian is AWESOME! Thanks for making sure all the work orders or done ..Always answer and questions or concerns I have ... . Thanks again Read More about The Manor rocksBy: Anonymous
Awesome Experience and Superb Service!
Christaan is absolutely phenomenal! Through application hiccups, obtaining documents, and just an overall great experience. ... Christiaan handled is all extremely professionally and courteously! His follow up and customer service skills are bar none. I highly recommend! thanks again for all your help, Christiaan! Read More about Awesome Experience and Superb Service!By: Eric
Tenant
Christiaan did an amazing and prompt job of getting what I needed doneBy: Anonymous
Great Customer Service
I would like to thank Ann for always taking time out of her busy schedule. To answer any questions or concerns. I may have ... regarding anything with The Manor. Ann is the best?? Read More about Great Customer ServiceBy: Martise Walker Verified Resident
Customer service
I would like to thank Noah for taking the time out. To answer any questions and concerns that I had regarding my issue in ... my building.. I really appreciate it! Read More about Customer serviceBy: Martise Walker Verified Resident
Christiaan Durham
I would like to thank Christiaan for his great customer service and caring about the residence at The Manor. Also, for his ... quick responses regarding my concerns. I really appreciate you! Read More about Christiaan DurhamBy: Martise Walker Verified Resident
Office staff
I juat got approved to move to The Redidence at the Manor! Noah and Christiaan were the leasing office staff members that ... were primarily helping me, and they were great! They were super helpful with problem solving, they dollowed up with me promptly, and showed allot of initiative when working on my application! Im very thankful and grateful to them for their time and work! Read More about Office staffBy: Cat
Very Satisfied!
Christian was amazing!!! He was very professional and made me feel comfortable. He was also very informative and helpful ... to all my questions. Read More about Very Satisfied!By: Anonymous
Apartment moving
Christiaan was an amazing help, he got my co worker in fast and also even came in on his day off to help us get all the paperwork ... work ready. Read More about Apartment movingBy: Fatmata keita
Christiann
Very attentive,responsive,helpful to any concern making stay ever enjoyable.By: Anonymous
Christiaan is an amazing consultant!
We had been looking high and low for an affordable apartment in Frederick when we stumbled upon The Residences at the Manor. ... We contacted the leasing office and Christiaan fit us in the same day. He has a very easy going and open demeanor which had us at ease from the moment we met. He was very thorough and informative during the tour and answered all questions clearly. He also maintained quick response times throughout the entire application and leasing process. He is a delight to work with and I highly recommend seeking him out when you move here. The complex itself is in a very quiet neighborhood near many shops and restaurants. Parking is widely available for both residents and guests. Maintenance was quick to respond when we found on moving day that the stove in our unit had a gas leak. We did move in on a holiday weekend so it was a couple of days before a new stove was available but they installed it quickly when it did arrive. All in all, a desirable place to live! Read More about Christiaan is an amazing consultant!By: Anonymous
Christiaan & Noah Were The Best
Both Christiaan and Noah were friendly and very helpful in getting us the info we needed to move in.By: Anonymous
Just looking
Went to look and check out the property. Christiaan was so helpful and answered all our questions honesty, which is hard ... to find when looking for an apt. He is a very big part of why we will be moving here. Highly recommend! Read More about Just lookingBy: Christi
Awesome customer service
Relocated from another state with no time to preview apartment prior to move in. Christiaan made what could have been a ... tricky situation very seamless. He went over and beyond to make sure that I was completely satisfied with my decision. Great place to live, definitely recommended. Read More about Awesome customer serviceBy: Gavin Verified Resident
Great Place to Live
It’s a great place to live! Pretty quiet, plenty of parking, speedy maintenance, has appliances that work well, and great ... service—especially from Christiaan! He has been very professional, efficient, and helpful in helping me with all sorts of matters. I would highly recommend getting in contact with him if you have questions or need help with anything. I’ve been happy living here, and I would highly recommend it. Read More about Great Place to LiveBy: Sadie Verified Resident
Christiaan is the man !!
I never had such an easier move in experience before, just like other reviewers said, Christiaan goes above and beyond ! ... Really nice and helpful, all the process done in less than a week, he will help you with everything you need within his possibilities, great apartments with a greater staff, if you wanna move in here don’t hesitate and look for Christiaan, he’s the man !! Read More about Christiaan is the man !!By: Esteban Verified Resident
Service with a Smile
Christiaan is super. He always goes above and beyond. He has such a positive attitude and reflects well on the Residences ... at the Manor. Kudos for always doing a great job! Read More about Service with a SmileBy: Gloria Bocchetti Verified Resident
Just moved in! This place is awesome!!!
Overall this experience has been amazing! From Noah helping me through the application process and Christiaan finalizing ... the documents, everything has been beyond my expectation! Upon move-in the place was spotless and quiet. If you are looking for a very comfortable place, it doesn’t matter if you are single, in a relationship and or have a family because I’m sure there is a place here that we make you want to stay here year and year again. Read More about Just moved in! This place is awesome!!!By: Anonymous
Christiaan is AMAZING
Christiaan is absolutely amazing. We’ve never felt so comfortable walking into a place before until touring with him! He ... worked so quickly to get us in at our desired time. He was informative, and definitely patient with all of the times we had bugged him! He was the first person we saw on the video tours (which we loved) , one of the first people we spoke to on the phone, and we are so glad we had him throughout this entire process. We are so thankful we found our home through him in this beautiful community. I will always recommend him to anyone in need of a new home. Thank you again so much Christiaan, you are personable, exceptional, and we will forever be grateful to have had the opportunity to work with you. Read More about Christiaan is AMAZINGBy: Nash Verified Resident
Happy to be here
This complex is nice and very well located. The process is a big long as everywhere else but I would have to say the staff ... office are exceptional. They are very customer focused, I have to give a special mention to Christiaan Durham. If you are thinking to apply to this place go look for CHRISTIAAN. He is awesome and very helpful. He is on top of things and he really cares. His customer service is amazing. Also Jessica Burris is an amazing manager. She is very kind and understand what you are looking for. Im very happy to move in to tha Manor. Read More about Happy to be hereBy: Andrea R.
I've found a home.
Off the top of my head, I would have to give the front office people five stars for being not only "customer focused", but ... simply friendly. During this search for an apartment, time was of the essence. Sadly, I've met more friendly construction workers compared to some of the people I've come across. My personal guide and second to none, on this journey was a gentlemen by the name of Christiaan Durham. I say personal because he made my search, his search. I told him what I was looking for, and he let me know what the Residences had to offer. Due to my overlapping projects, I never had the opportunity to physically see the unit. His description and other available options were right on point. His attention to details and the return calls, I felt as if I had a realtor working on my behalf. I emphasize the call backs, because some of the units I called, you were speaking to someone several states away, and were lucky if they called you back. When you call the Manor, you're getting someone on the premises. The true endorsement of his character; on the day I moved in, he was off but had left everything open and ready for my signatures. The other staff commented on how thourough Christiaan was and how good he was at his job; that sealed it for me, I knew I had come to the right place. I'm still learning the layout of the land and where everything in town is located, but Christiann in conversation even addressed that. Should the Residences at The Manor ever decide to clone their agents, without reservation, I can say they start with Mr. Durham. Read More about I've found a home.By: Bobby Jones Verified Resident
Excellent Customer Service
Sharae Foreman is a real superstar and a true asset to your company. She has helped me through every step of my application ... process. Sharae is always upbeat and an absolute pleasure to work with. She has taken care of every detail which has made this transition much easier. I look forward to meeting her in person. Read More about Excellent Customer ServiceBy: Gloria Bocchetti Verified Resident
True Professional
Christiaan was truly exceptional. He was a true professional, focused on providing me with a unit that accommodated my requirements. ... I was also truly impressed with his due diligence, following up to see if there was any other options he could offer to make the Manor Apartments my future home. Read More about True ProfessionalBy: Leonard
Everything was great
We lived here for 3 years and 1 year in a different apartment several years back. The staff was always really nice and efficient. ... Christiaan helped get us our last apartment back in 2020. We have just moved into our own home and I accidentally had a package sent there instead of our house. Christiaan ran over and was able to pick it up and hold it for me. Which is amazing! I would have done it myself but I wasn’t able to at the time. Like I said staff here are amazing and maintenance is usually very quick to respond to requests. Read More about Everything was greatBy: Elizabeth Machado Verified Resident
Move-in review!
Huge shoutout to Christiaan and Sharae! They both made the move-in process super easy, were very hands on and transparent ... throughout the whole process and super helpful. Both of them are awesome. Huge thank you to them both! Would def recommend coming and talking to either one of them if your looking to make the manor your next stay Read More about Move-in review!By: FakhirN
New Residents
Christiaan was very helpful. We are new to the area and he helped us find an apartment that was the right fit for us. He ... helped acquaint us with the resources we needed in the area. Overall this complex is quiet and maintenance staff is frequently present and monitoring the grounds. The location is very convenient as well. Read More about New ResidentsBy: Sasha & Andrea
CHRISTIAAN ROCKS!
Christiaan helped me so much with making the move in a quick and easy process! He was very detailed and kind during the whole ... thing! Thanks for everything! Read More about CHRISTIAAN ROCKS!By: Logan Turner Verified Resident
Sharae Foreman
Sharae Foreman is the best Leasing Consultant out there today. She help me every step of the way and explain everything to ... me from start to finish. Don't know where I would be without her. M. Mozie Read More about Sharae ForemanBy: M Mozie Verified Resident
SHARAE IS AMAZING!
SHARAE helped me tremendously to get into these apartments easily! Great apartments! She is awesome and deserves all the ... raises ever! Read More about SHARAE IS AMAZING!By: Logan Turner Verified Resident
The Best!
Staff here is incredible! Both Office and Maintenance. Jovan went above and beyond with helping me. Thank you so much!!By: Dawn
Unexpected and easy
I first worked with a representative named John who was very friendly and informative when searching for our unit. I had ... good interactions and even caught him a second time to visit with my partner. He said he was taking another job opportunity and wouldn't be there for our move-in date. No worries. As it approached I recieved no feedback or introduction as most places do. I was concerned but just issued a call to confirm. Christian was able to pick up on my unexpected call and roll with the news of my arrival later that day without breaking a sweat. He had our documents ready, checked in on the apartment, helped us set up utilities, told us about apartment events, and made the process very smooth. He apologized multiple times for not having us scheduled, but honestly it was taken care of so quickly that it was only affirming my opinion that this staff really seems to be dedicated to a good experience and accountability to correct errors or misunderstanding. Super relief to feel that already! Thanks for the warm welcome and office competence; it really goes a long way for someone who has had poor experiences in the past. Wonderful first impression! Read More about Unexpected and easyBy: Ana Garcia Verified Resident
Sharae
Sharae was absolutely FANTASTIC!!! We will definitely recommend the Residences at the Manor.By: J. Diaz
Leasing Staff
Christiaan is absolutely great! I had a small issue and he was so quick and efficient. He communicated with me and let me ... know what next steps needed to be done. Definitely happy with how fast and little to no stress it was all done thanks to him. Read More about Leasing StaffBy: Maria Gonzalez
Overall Rating
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Testimonials
Convenient location with beautiful grounds and friendly staff. Minimal noise can be heard from neighbors unlike the last place we lived. Grounds are properly lit at night. Biggest thing for us is that we were allowed to have our 2 dogs here. We looked everywhere for a place to allow our breed of dog. This is the only place I could find.
- - Amy Y.
Beautiful grounds. Staff is friendly and efficient. Very quiet. Great floor plans to choose from. Parking is first come but lots of parking. Trash receptacles are convenient. Conveniently located by a variety of businesses. Very well lit outside. Extremely satisfied I decided to live here.
- - Rosanna S.
I have been here since the end of March 2012. I have always felt safe here. I enjoy the walking paths and the close proximity to shopping centers. I am very happy with the features and layout of my apartment. The maintenance and service employees have always been very pleasant and helpful.
- - Harry W.
Nice Community with Excellent Facilities. Professional way of handling things with nothing to hide and as a resident experienced many communities I would rate this as one of the best communities I lived so far. Move in at the earliest possible.
- - Ajay K.
The staff office has been always extremely helpful and genuinely courteous. They have taken prompt action to solve any problem. A genuine attitude to accommodate you the best way they can and this attitude makes you feel at home - away from uptight and mistrustful attitudes from other communities. I would definitely recommend the community.
- - Gorka D.
I highly recommend all of the Staff members with excellent service, superb respectively toward all the residents. I strongly felt that the Staff provided all residents work orders in an orderly manner, in which it’s has been received. Outstanding!!!!
- - Cheryl