Reviews
We'd love your feedback! Please take a moment to rate your apartment community and write a review.
Very Delighted To Select The Manor
We are very delighted to move to The Manor. This is our first move-in in the USA. We had seen a lot of apartments and residencies ... before finalizing The Manor, and we don't regret it. We love the ambiance, and the greenery we are getting here. The biggest advantage is to have such a good commercial area just footsteps away, where we have almost everything, from day-to-day groceries to home & kitchen stores, movie theatre and lots of eatables. We will especially like to thank Tammy for showing us such a lovely apartment and helping us a lot. She was so helpful in guiding and helping us to clear all our papers and screening, due to which we were able to move into our apartment in just 3 days. It's really hard to find a place like The Manor. Read More about Very Delighted To Select The ManorBy: Preeti Gupta Verified Resident
Continuously Impressed
Roughly 6 months in the property and anytime I have questions, concerns, or general inquiries Tammy has ALWAYS been there ... to help. Pros: Community seems generally quiet and to themselves, maintenance and staff are SUPER understanding and willing to help always, Location is directly behind the new Warehouse Cinemas' (we go literally once a week, practically walking distance) and just off 40. Sufficient living space for a family of 2 - 4. Cons: Some appliances feel out of date, and parking can be a mess if you're getting back later into the night. Would recommend this apartment complex to anyone who is looking for a temporary or permanent home in the area. Read More about Continuously ImpressedBy: Stephen Verified Resident
??FIVE STAR COMMUNITY??
We love, love, love living here. That this is our 3rd time living here. The office staff are phenomenal, especially Jessica. ... The maintenance guys are always willing to help and are very friendly. These are by far the best apartments to live in. I’m not going to lie if i hear people talking about places to live i tell them about Residence of the Manor Read More about ??FIVE STAR COMMUNITY??By: Neal Reid Verified Resident
Fantabulous
So me and my brother moved in this month (March 2022). Jessica helped us with the application and move in process. She was ... amazing and made it an easy and pleasant experience. May I add this is our 3rd time living here. It is a nice quiet community. It also has great amenities. So far me and my brother could not be happier to be living in this community again. I would 100% recommend this community. Read More about FantabulousBy: Nathaniel Reid Verified Resident
Thank you
GREAT FRIENDLY STAFF Thank you Tammy kuznik for excellent service! Thank you for your help!!!!By: Alexis garcia Verified Resident
Great place to live in Frederick!
I have been living here since last few months and the experience so far is quite satisfying. It's a great place to live for ... many reasons like convenient location, well-kept amenities, and fast maintenance service. The leasing consultants are nice. Specially, Christian Durham was extremely helpful when I moved. He responded proactively whenever I approached him with questions/ concerns and found out solutions to them. I hope the management will continue to provide its great service in upcoming years. Read More about Great place to live in Frederick!By: Srijani Sarkar Verified Resident
Excellent service and great friendly staff
Thank you Tammy kuznik for a great friendly and excellebt service! Thank you maintence for great service as well! (Scott ... abd Arnie) Read More about Excellent service and great friendly staffBy: SP
Great services
I really enjoy my stay at the Manor. Very professional staff. Christiaan Durham is simple the best. He always makes sure ... to address my needs and help me with my printing documents. Read More about Great servicesBy: Kafuti
Excellent costumer service
I just want to thank tammy for being such a good person wirh us she always there when we need something and she never complains ... about anything she definitely deserve a salary rate thanks a lot tammy Read More about Excellent costumer serviceBy: Milton
Great customer service
I just wanted to show props to Christiaan. He came through so many times. His efficiency and great customer service is remarkable. ... Thanks for everything Christiaan. Read More about Great customer serviceBy: Christiaan
Great customer service for resident
I would like to thank Tammy Kuznik for setting us up in our new home and taking care of the daily chores. I am very grateful ... that she is our consultant, really appreciate! Read More about Great customer service for residentBy: Louis Yeh Verified Resident
Great!
Great apartments to live in, and Tammy for helping us get what we wanted and fast! Good Maintenance.By: Jerson Castillo Verified Resident
Patient and caring staff
We just moved in and Tammy has been absolutely amazing in helping us! She has been very patient and helpful while we get ... some documents in. This complex and staff are very dog friendly! My dog loves the bark park and the walking trails. Read More about Patient and caring staffBy: Anonymous
Staff
I would like to point out member of your staff, Tammy Kuznick is great,friendly and caring, making the process from application ... to move in smooth. Read More about StaffBy: Frew Negatu Verified Resident
Excelente departamento
Ha sido una grata experiencia vivir ahí, una excelente ubicación, todo en perfecto estado en los departamentos, los parqueaderos ... son aptos para todo tipo de vehículos, las zonas verdes son muy amplias y también la piscina y el gimnasio son superr!! Además excelente atención en especial del señor John Figueroa Read More about Excelente departamentoBy: Jennifer Agudelo Verified Resident
Best Staff In Fredrick, MD
Tammy, John and Jessica all were very professional with my move in process. Their customer service was very exceptional and ... I am grateful for all they have done to make me feel welcomed to the community. Thank you again for everything. Read More about Best Staff In Fredrick, MDBy: Ray
excelencia
Sencillamente espectacular, es de ensueño vivir en las Residencias The Manor, por tener un ambiente muy natural por sus zonas ... verdes, sus amplios parqueaderos, la comodidad de sus apartamentos y por su excelente administración ya que en cada espacio se ve su trabajo y dedicación especialmente la del Sr. John Figueroa quien realmente es una persona muy amable y cordial dispuesta a colaborar a todos sus habitantes y visitantes, muchas gracias por su excelente servicio la verdad lo recomiendo mucho. Read More about excelenciaBy: Nancy Elena Duque Verified Resident
Agradecimientos
Quiero darle mis mas sinceros agradecimientos a la administración de Residentes at The MANOR en espacial a JOHN FIGUEROA ... quien es la persona que nos a colaborado al igual que toda el área admirativa Mil y mil gracias Cordial saludo Read More about AgradecimientosBy: Hector Fabio Agudelo Verified Resident
Completely Worth It
Tammy and John have been incredible. Super professional and on the ball with everything. I felt right at home since the ... first moment I stepped through the door. If you have a car, everything is accessible from a 15 minute drive, it's pretty awesome. Read More about Completely Worth ItBy: D Font Verified Resident
Helpful Staff
Tammy and Christaan are so helpful.There always there if I have an any questions or concern. This is my first apartment and ... Tammy even has help me with tips and useful information that I can use for myself with living on my own. Christiaan always responds as well and follow up. The Manor is a great place to stay at ?? Read More about Helpful StaffBy: Nieya
Great Customer Service!
I have been living in this property for 3 years, and I have great experiences here. Tammy at the leasing office is very helpful ... and is always ready to help us in any situation, and answer questions. The maintenance staff always solves any issues we have very quickly. I highly recommend the apartments! Read More about Great Customer Service!By: Claudemir
Much Appreciation!
Living here for over 5 years, I have come to appreciate the efficiency, understanding, and kindness of all the staff here! ... Maintenance is always on top of things! The office staff has been constantly accessible, and helpful. I had a situation in which I was looking to move to a ground floor apartment. Andrew and Tammy immediately offered me several options, within the "Residences at the Manor", making my move much easier than moving to a new neighborhood! They also have an active, positive Social Media presence, with giveaways, with family and kid friendly events regularly! Read More about Much Appreciation!By: Maggi
Wonderful living and excellent staff!
I lived at Residences at the Manor for a little over 3 years. Great location and easy access to everything in Frederick and ... beyond. Well kept grounds and amenities. I was most impressed with their response during the pandemic with rent rates and payment flexibility. I can’t express how much I appreciate everyone in the leasing office and the high level of customer service. Very responsive, flexible and understanding. Very responsive and professional maintenance staff. Even the fun programs and treats offered to the community was much appreciated. Everyone I encountered was always extremely nice and helpful. EVERYONE! Tammy K was part of my experience literally from move in to move out. I also had great interactions with Christian, John F., Ann and Jessica. Again, they were always very professional and helpful. Even up until the end of my lease when I decided to buy a home everyone was so helpful and nice. They accommodated us until the very end. I was happy to become a new homeowner but honestly a little sad to leave such a wonderful community. I really lucked out finding this gem of an apartment and staff in Frederick. Read More about Wonderful living and excellent staff!By: Anonymous
A wonderful place
I've been living here with my fiancé for over a year now and we're so pleased with this place. Out of the several options ... we had, we're so glad we chose the manor. I've lived in many apartments and never have I had my maintenance requests fulfilled so quickly. The upkeep on the apartment is great, there's no bug issues (just some ants sometimes, and they take care of it right away) It's dog friendly and located in a great area. We love how conveniently located it is to everything. The nights are pretty quiet, the grounds are kept clean and I feel safe when I go out to walk my dog at any time of the night. And the staff is amazing. Everyone, especially Tammy, Christiaan and Jon have all been so good to us. We felt welcomed from the very beginning and are looking forward to continuing to live here! Read More about A wonderful placeBy: Star
Awesome service
The Residence at the Manor is a safe place to live. The office staff is on top of things if you have a problem. They solve ... it the best that they can. The grounds are always clean and the dog poop bags are always stocked. I feel safe living here with my 14 year old daughter. Read More about Awesome serviceBy: Jamie
Ann , Tammy, Christian, Mike, Ernest
I’m very proud to announce that Ann, Tammy, Christian, Mike and Ernest that they are wonderful residents of the manor employees ... that take the time to help with problems that are occurring or they make it top priority when they can to contact you to solve everything . Mike and Ernest are fantastic maintenance crew when something is wrong they are on top of it and fix everything to make a comfortable stay here at the manor. Weather conditions they make everything safe for the surroundings. Also thumbs up for Andrew the property manager for helping solve problems in mannerly fashion. Thank you again for everything and God Bless to you all. Read More about Ann , Tammy, Christian, Mike, ErnestBy: Stacey Creighton Verified Resident
Extremly satisfied tenant!
I am extremely satisfied with the time I've spent at Residences at the Manor. I moved here in April 2021 and absolutely love ... the apartment complex. It has everything I need and is a great location with several recreational opportunities and eating establishments in walking distance. The moving-in process was very easy, and the staff was extremely helpful. The only thing I would change or that I feel like could be better is the parking. I would prefer each apartment have its own designated spots. Because of my schedule, I find myself having to walk close to a block because I can't find any parking spots near my apartment. That is one thing I would do differently, but other than that, I'm extremely satisfied. Special shout-out to Tammy Kuznik who is the leasing cosultant who assisted me in moving in. She gave me a tour of the apartment prior to moving in and did an outstanding job explaining everything that Residences at the Manor has to offer. Read More about Extremly satisfied tenant!By: Don Baumgartner Verified Resident
Great staff
We were very pleased with how seamless the process was to move in and also how transparent everything was! Before moving ... in, Christiaan was very honest, professional, and also personable when giving us all the details. We also sat down on move in day and received an amazing packet and explanation of details with the lease, move in/move out procedures, and an explanation of amenities. Based on the staff alone, moving here was a no brainer! We love our place. Thanks guys! Read More about Great staffBy: Mitch Earle Verified Resident
Beautiful place
Very pretty apartaments, big’s and comfortables. The service staff it’s the maximum (Tammy it’s grate on her work) my family ... are happy with the staff and the place. Read More about Beautiful placeBy: Ericka Aguilar Verified Resident
Flores
Tammy fue muy amable excelente trabajo muchas gracias por su buena atenciónBy: Isabel Verified Resident
Great help
Tammy was great at helping us find a good apartment to live in. We only spoke spanish but she was able to understand us and ... even answer some of our questions. 100% helpful would recommend help from her. Read More about Great helpBy: Blanca Martinez Verified Resident
Un lugar súper tranquilo para vivir
Los apartamentos son bien espaciosos y cómodos el lugar es tranquilo y la atención al cliente es lo mejor siempre ayudando ... en todo lo que uno necesita. Read More about Un lugar súper tranquilo para vivirBy: Cristian porras Verified Resident
Customer service
Wonderful customer service took great care of me and my family… Tammy was great on getting the right apartment for us.By: Ray Gray
Christiaan!
Well! What an awesome experience. When Doug accepted a new job and they wanted him to start immediately, our move became ... eminent. Not knowing the market here, we were affraid we would be staying in an extened stay for an unknown period. For that reason we were glad Christiann was who made contact. We had perviously stayed at the AirB&B on-site, so we knew the property well and had only had positive experiences. We hoped we would be able to get into the only one bedroom immediately available. Christiaan has been amazing from the jump. His honesty and professionalism is exemplary of what every customer service provider should strive to provide. He was quick to respond to our numerous emails and eager to make sure our questions were answered. At no time during during the process did we feel we were waiting on him. Unfortunately, we sometimes felt we were slowing him down. He set and kept commitments without fail, communicated effectively and paid attention to details provided to him. Active listening gave him clues to what his customers were lokking for. His behvior and interpersonal skills are exactly what you need in the first steps to building residents' loyality. His attitude was positive and his time managment was stellar. Kudos to management for on-boarding him. We were not surprised to see he was rated a 5/5 at all. And, if we were still in a position we needed someone to work with our non-profit organization, we would gladly and quickly poach him. I hope that management takes care of him as well as he has taken care of the people he works with. Christiaan, thanks for your help! Read More about Christiaan!By: Doug and Josh Verified Resident
Christiaan
Christiaan is amazing! He’s professional, knowledgeable, and responsive. We are so grateful he was there when we stopped ... by for information. We were shopping around and he closed the deal right then and there. His level of customer service is unmatched, whatever we needed he was available to assist us. Christiaan went above and beyond to help make our move a smooth and convenient one. We thank you Christiaan! Read More about ChristiaanBy: Anonymous
The Staff
I've lived here for multiple years, and the process began with the professional assistance of Christiaan in the lead with ... my tour and lease. The office staff is phenomenal when it comes to a quick response, and has an attitude of actually caring about its tenants. Tammy 's assistance is ALWAYS stellar; I genuinely hope she is the one to pick up the phone when I really need help! She is delightful and attentive! Likewise, Jessica is quick to follow through, and a pleasure to interface with.. As far as the maintenance staff itself , Scott is the luck of the draw; he is always courteous, knowledgeable, and a welcome sight when there is any issue that needs fixing! I appreciate the history of the Manor; the grounds are consistently taken care of in a manner that makes you feel like you are truly coming home. Read More about The StaffBy: Judy
Residences at the Manor
Tammy at the leasing office were great. Very helpful in assisting our search. A great place to live, the bedrooms are good ... size. Any issues I've had were quickly and professionally resolved by friendly staff. I love this community people are friendly. Read More about Residences at the ManorBy: Eudy Agustin Rodriguez Verified Resident
The staff (Christiaan Durham)
Tuesday evening I made a phone call Christiaan Durham answered my call. I came to the leasing headquarters on Willowdale ... Drive. He was very kind to show me the available apartment. Christiaan took the with me and answered my questions. He was kind and knowledgeable. He is a great asset to the company. Read More about The staff (Christiaan Durham)By: Twyla Bishop Verified Resident
Couldn’t be happier!
I have lived here for over a year and I couldn’t be happier. Christiaan and the rest of the team have been nothing less than ... excellent!!! I highly recommend! Read More about Couldn’t be happier!By: Anthony Gutierrez Verified Resident
Friendly staff!
Have been living at the manor for 2 years now, recently had some work done in our unit, and just have to say how impressed ... I am, everything was done in a timely and professional manor! Christian and Jessica were more than happy to accommodate my small family for the day. I truly do not believe we would get such service at any other apartment community. I’m always impressed by by the staff, and everything the manor has to offer their residents! - thank you! Read More about Friendly staff!By: Sasha Verified Resident
Apartment Rental
Christiaan greatly assisted me with the apartment rental processing. He is very courteous and a true professional that knows ... his job! Very pleasant to deal with. Definitely added value to the team! Keep up the great work Christiaan! Read More about Apartment RentalBy: Sid
New resident
I am a new resident and I am so grateful to have Ms Tammy as my leasing specialist. She was so knowledgeable, helpful, kind, ... well manner, professional. She made sure the apartment was perfect ly ready to move in . she is simply the best of the best. I love the environment, well kept, low noise, convenient . One of the best place to live with awesome leasing specialist( Ms Tammy!) Read More about New residentBy: Marie
Great staff
My partner and I have been living here for a year now and John from the office staff has been very helpful and kind to us. ... From the moment we came to tour the apartment complex until now he’s made us feel at home and has helped us with every question we’ve had. Thank you John for all of your help! Read More about Great staffBy: Mario
My home from last 5 years
I have been living in this property for 5 years and I have wonderful experiences here . Tammy ,john & Andrew are the best ... . The maintenance personal are very polite and kind .Evenings are blissful with lot of greenery and walk way . Thanks residence at manor . Read More about My home from last 5 yearsBy: Vijay & sirisha
Great Community and Staff
I moved in yesterday and the staff has been tremendously helpful. With all the stresses of moving, I cannot overstate how ... relieving it is to have a knowledgeable and responsive staff to help with anything. They have a genuine respect for their residents. Christiaan has been very quick to respond to concerns or questions (always has been day of, if not within an hour). To really drive the point home, we had a moving truck coming to drop off items, so Christiaan went out the night before amidst a downpour to put cones out saving a spot for our truck. We looked at many apartments in the area, but the community and staff at the Residences sold the deal. Read More about Great Community and StaffBy: Alex
New Move-In
I'm just moving in and so far so good. However that's not why I'm here! The move in process from application until I got ... my keys has been wonderful. I worked with Tammy and I promise you I called her over 100 times in 30 days lol. She remained welcoming and that's what I was looking for. She explained everything to me in detail so there's nothing left to the thought. Overall experience this far deserves 10 stars!!! Read More about New Move-InBy: Tamika A Verified Resident
Maintenance
Our fridge has been leaking for months and the guys come about once a month to repair it. We weren't worried about the leak, ... honestly felt bad to keep calling for repairs. Well Monday we were so surprised! They brought us a brand new fridge and it is much nicer than the original one. We were not home at the time it was replaced and are absolutely amazed that they took the time to move all our food and magnets/stuff on the fridge etc to the new fridge so neatly. We have had in the past a few minor problems in our unit and the maintenance staff comes right away for repairs literally hours after we put in a call to the leasing office. Not to mention when we see the guys out and about on the property they are so friendly. Overall we are pleased with the service we receive. We just renewed our lease and are very happy with our unit and the neighborhood. Read More about MaintenanceBy: Heather & Scott
I love living here
My air conditioner broke and it was during the hottest days of July. Because a fan needed replacing it was going to take ... a couple of days, but Mike came over to repair it, before even knocking on the door. He already had it fixed! Maintenance here is great if you ever have problems with anything. Most communities Don't really care about their properties and let them get run down. But they don't do that here. Mike is a very charismatic person if you ever get a chance to meet him. He always has a smile and his jokes will brighten your outlook on anything. Read More about I love living hereBy: Roger Ambush Verified Resident
Moving Made Easy!
Christiaan D. has made the moving process so easy! He guided me through the application and leasing process every step of ... the way. I had a million questions and he answered every single one of them and was very patient with me! Thank you Christiaan for making this an easy process! Read More about Moving Made Easy!By: Michelle Verified Resident
A Wonderful Experience!
Christiaan D. was my leasing consultant and helped me every step of the way! Him and the staff are wonderful to work with, ... and they literally made the moving process so smooth. I truly appreciate how they go out of their way, above and beyond to make sure that everything is perfect. Thank you Christiaan! Read More about A Wonderful Experience!By: Idely Verified Resident
Overall Rating
5/5Ratings By Category
Rate and Review Our Property
Ratings By Category
Thank you for your feedback! Please rate our property based on the following categories from 1 (worst) to 5 (best).
Testimonials
Convenient location with beautiful grounds and friendly staff. Minimal noise can be heard from neighbors unlike the last place we lived. Grounds are properly lit at night. Biggest thing for us is that we were allowed to have our 2 dogs here. We looked everywhere for a place to allow our breed of dog. This is the only place I could find.
- - Amy Y.
Beautiful grounds. Staff is friendly and efficient. Very quiet. Great floor plans to choose from. Parking is first come but lots of parking. Trash receptacles are convenient. Conveniently located by a variety of businesses. Very well lit outside. Extremely satisfied I decided to live here.
- - Rosanna S.
Nice Community with Excellent Facilities. Professional way of handling things with nothing to hide and as a resident experienced many communities I would rate this as one of the best communities I lived so far. Move in at the earliest possible.
- - Ajay K.
The staff office has been always extremely helpful and genuinely courteous. They have taken prompt action to solve any problem. A genuine attitude to accommodate you the best way they can.
- - Gorka D.
I highly recommend all of the Staff members with excellent service, superb respectively toward all the residents. I strongly felt that the Staff provided all residents work orders in an orderly manner, in which it’s has been received. Outstanding!!!!
- - Cheryl